You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $70,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Wellness Program
Health savings account
Dental Insurance
Referral program
Employee assistance program
401(k) matching
Leadership training provided
Vision Insurance
Parental leave
Life insurance
Health Insurance
Paid parental leave
Paid Time Off
On-the-job training
Job Description
Great Wolf is a renowned hospitality company specializing in family-friendly lodge and resort experiences that combine the excitement of water parks with relaxing accommodations and exceptional guest services. Known for its vibrant and immersive environments, Great Wolf provides guests with unforgettable vacation memories through a blend of entertainment, dining, and accommodations focused on quality and care. The company is committed to fostering a supportive and engaging workplace for its employees that emphasizes growth, inclusivity, and well-being. It offers a wide range of employee benefits and development opportunities designed to help team members build fulfilling careers in hospitality while ensuring they... Show More
Job Requirements
- High school diploma or equivalent experience
- Minimum of 1+ years leadership experience in food and beverage
- Flexible scheduling including nights, weekends and holidays
- Ability to drive business results, control costs and improve guest satisfaction
- Experience leading teams to achieve goals
- Strong attention to detail and time management
- Knowledge of food and beverage preparation and service standards
- Familiarity with hospitality software
- Completion of background check and drug screen
- Proficiency in food safety and sanitation practices
Job Qualifications
- High school diploma or equivalent experience
- Minimum of 1+ years leadership experience in food and beverage, organizing a team for optimal customer service
- Experienced in driving business, revenue, controlling cost, guest satisfaction and employee engagement
- Demonstrated experience leading teams to achieve or exceed goals
- Strong attention to detail and time management skills
- Comprehensive knowledge of food and beverage preparation, service standards, guest relations and etiquette
- Familiarity with desktop and hospitality software including Microsoft Office Suite, payroll systems and POS
- Successful completion of criminal background check and drug screen
- Highly proficient with food safety and sanitation practices, rules and regulations
- Bachelor's degree in hospitality, business, or related field (desired)
- Preferably 2 years in a similar role (desired)
- Manager-level certification from nationally accredited food safety training program (desired)
- Manager-level certification from nationally accredited alcohol awareness and safety training program (desired)
- Effective communication and ability to resolve conflict
- Proven teamwork
- Training or experience with hands-on kitchen and bar equipment maintenance
- Prior management experience in hotel or resort industry
- Strong analytical skills to understand and react to key business indicators
- Experience developing and implementing safety and compliance plans
Job Duties
- Oversees daily functions of lodge restaurant, bar, quick serve, and banquet operations per brand guidelines and KPI goals
- Assists F&B leadership in achieving operational objectives, strategic planning, and quality standards implementation
- Participates in hiring, training, scheduling, coaching, and counseling of staff with enforcement of policies
- Ensures staff compliance with Great Wolf University training programs
- Supports frontline staff to meet guest needs for maximum satisfaction
- Partners with F&B leaders to supervise food preparation and presentation according to standards
- Assists in guest-facing roles during peak times
- Collaborates with Culinary and Purchasing teams on inventory and par level management
- Helps control cost of goods sold through portion control and waste minimization
- Maintains food safety, sanitation, cleanliness, and safety audit adherence
- Works with F&B leaders and HR on scheduling and payroll
- Monitors equipment, performs maintenance and calls for repairs
- Participates in inventory procedures to maintain budget and pars
- Conducts pre-shift meetings and service audits to ensure service quality
- Ensures compliance with safety inspections and standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: