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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
top industry pay
Tuition Reimbursement
401K with company match
Comprehensive health packages
Paid Time Off
Job Description
Bally’s Corporation (NYSE: BALY) is a leading global casino-entertainment company with a rapidly expanding omni-channel presence across the gaming and hospitality industry. Bally’s currently owns and operates 19 casinos across 11 states within the United States, boasting an extensive portfolio that includes a golf course in New York and a renowned horse racetrack in Colorado. Further expanding its international footprint, Bally’s recently acquired Aspers Casino located in Newcastle, United Kingdom, broadening its market reach beyond North America.
In addition to its physical casino properties, Bally’s Corporation is a key player in the online gaming space with Bally Bet, a f... Show More
In addition to its physical casino properties, Bally’s Corporation is a key player in the online gaming space with Bally Bet, a f... Show More
Job Requirements
- A high school diploma or GED equivalent
- Three to five years of experience in restaurant or hospitality operations or the equivalent combination of education and experience
- At least three years of supervisory experience in a high volume property
- Excellent teamwork, interpersonal, guest service, written and verbal communication skills
- Professional demeanor and presence with the ability to interact with guests and team members
- Ability to obtain proper alcohol licenses
- Ability to work flexible schedules including nights, weekends, and holidays
Job Qualifications
- A high school diploma or GED equivalent is preferred
- Three to five years of experience in restaurant or hospitality operations or the equivalent combination of education and experience required
- At least three years of supervisory experience in a high volume property preferred
- Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills
- Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company
- Must have or be able to obtain proper alcohol licenses
Job Duties
- Ensure consistent high-quality service to all our team members and guests
- Set and maintain guest service standards and ensure team members perform those standards to achieve a favorable gaming experience for guests
- Provide hands-on leadership to F&B department
- Assist in establishing standards of performance, quality of products, service, staffing levels/cost and food/beverage cost
- Supervise inventories and estimate food and beverage costs, may be required to use computer to facilitate collection and analysis of information
- Communicate regularly with purchasing department regarding supply inventory
- Develop and manage the departmental budget, including capital expenditures
- Monitor staffing levels to ensure budgetary compliance
- Manage escalated guest service issues appropriately and discreetly
- Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations
- Communicates pertinent information to senior staff, surveillance, or other necessary team members that is important to the operation of the casino
- Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies
- Ensure satisfaction to guests
- Follow lawful directions from Director of Food & Beverage
- Uphold the company’s non-disclosure and confidentiality policies and agreements
- Interact well with others and be a positive influence on team member morale
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays
- shifts may change
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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