Manager Field Ops

United Site Services (USS) is a recognized leader in providing comprehensive site services across various industries. As a company, USS has carved a niche for itself through strong partnerships that facilitate the success of its clients’ projects and events. The company’s expertise spans a wide spectrum of site-related services, backed by robust process management and a firm commitment to corporate responsibility. This commitment is not merely a statement but is embedded in best-practice programs that USS consistently implements to ensure quality and reliability. The company’s workforce is diverse, comprising field technicians, customer care representatives, sales professionals, and functional experts - all collaborating seamlessly to deliver exceptional service and maintain the company’s reputation for excellence. Joining USS means becoming part of a dedicated team that values teamwork, continuous improvement, and high standards across all aspects of operations.

The Manager Field Ops position at United Site Services is a critical role involving full operational oversight at a branch level. This full-time managerial role entails direct supervision of multiple teams including dispatchers, service technicians, drivers, yard personnel, and fence crews. The Manager Field Ops ensures the smooth execution of daily operations by reviewing and verifying the accuracy and completeness of all paperwork such as manifests and routing tickets. Monitoring service levels and delivery efficiencies is crucial, with the Manager responsible for recommending and implementing improvements to optimize operational practices and enhance customer care. Strong cross-departmental communication is a key facet of this role, helping to coordinate activities regionally and resolve customer service or delivery challenges efficiently. Staffing decisions fall under the Manager’s purview, ensuring that personnel levels are adequate to meet customer and operational demands without compromise.

In addition to operational management, the Manager Field Ops analyses metrics such as service levels, routing efficiency, labor costs including overtime, and fuel consumption, reporting these insights to regional leadership. Collaborating with the Regional Vice President, the Manager participates in developing and rolling out standard operating procedures to improve branch performance. Safety administration is another vital responsibility, involving coordination with safety and HR departments to uphold rigorous safety standards and training. The role also includes administrative duties such as approving employee time punches and time-off requests while managing payroll submissions. Employee development through performance evaluations and fostering a positive, safe workplace environment underscores the company’s dedication to team well-being.

This position requires operating company vehicles frequently, including hauling trailers when necessary, emphasizing the physical and practical aspects of the job. The salary range for this role is between $89,500 and $134,200 per year, reflecting experience, educational background, and geographic location variations. United Site Services ensures pay transparency by clearly defining its salary bands and benefits programs, highlighting a comprehensive compensation package that goes beyond basic pay.

The company fosters an inclusive work culture, committed to equal opportunity employment without discrimination on any legally protected grounds. Candidates may need to comply with security and identification requirements for certain roles. Overall, this is an excellent opportunity for a seasoned operations manager to lead a dynamic team within a thriving and respected company offering stability, growth potential, and a wide array of employee benefits.