Manager, Executive Meetings

Resorts World Las Vegas is a premier luxury resort and entertainment destination located on the famed Las Vegas Strip. This integrated resort exemplifies the very best in luxury hospitality, combining state-of-the-art meeting and banquet facilities with exceptional guest services, world-class dining options, and spectacular entertainment venues. As a prominent player in the hospitality industry, Resorts World Las Vegas is committed to delivering unparalleled experiences to its guests and clients while maintaining a vibrant, collaborative work environment where employees can thrive and grow professionally.

The Catering & Conference Manager, Executive Meetings, plays a pivotal role within the resort by overseeing the planning, detailing, and servicing of group business, conference programs, catering events, and banquet-supported functions. From the moment of sales turnover through to final billing and post-conference follow-up, this position ensures that every aspect of a client’s event is meticulously managed and executed with excellence. The individual holding this position acts as the primary planning contact for clients and meeting planners, translating complex contractual commitments, guest profiles, program agendas, food and beverage needs, logistical details, and operational expectations into polished, accurate, and actionable event documentation.

This role demands a polished, proactive, and highly organized hospitality professional who possesses a robust knowledge base of luxury resort operations, conference services, banquet operations, menu planning, event logistics, room block management, billing, and cross-departmental communication. The Catering & Conference Manager will partner closely with diverse internal teams including Sales, Banquets, Culinary, Stewarding, Group Operations, Revenue Management, audiovisual services, Security, Facilities, IT, Front Services, and Housekeeping among others to guarantee an exceptional event experience for all guests and clients. These partnerships ensure seamless planning, operational readiness, superior client engagement, revenue optimization, and adherence to the highest standards of luxury service.

In this demanding yet rewarding role, the manager is entrusted with the ownership of assigned group business once it is turned over by Sales. Contractual terms such as concessions, food and beverage minimums, room block commitments, billing instructions, and special client requirements must be clearly understood and documented. The manager serves as a vital liaison among clients, meeting planners, destination management companies, third-party vendors, affiliates, and multiple resort departments throughout the entire planning cycle and during on-site event execution.

Responsibilities further extend to reviewing contracts and turnover information for critical details including attrition, cancellation terms, rates, deposits, payment schedules, and billing arrangements. The manager must prepare and maintain comprehensive event documents such as group resumes, Banquet Event Orders, menus, diagrams, change logs, estimates, billing instructions, and VIP/amenity requests, coordinating with multiple departments to confirm that every detail is operationally sound and effectively communicated. This role embodies a guest-focused approach, demanding flexibility, urgency, and professionalism to manage complex group programs, optimize revenue, and deliver memorable guest experiences at the luxury resort level. The Catering & Conference Manager is also expected to foster strong client relationships through proactive communication and polished follow-ups, supporting client loyalty and repeat business, while contributing to strategic operational initiatives and training efforts within the department.