Manager, Executive Chef - Walnut Room

Macy's is proudly recognized as America's Department Store, with a rich history spanning over 160 years. Known for its iconic presence in the retail industry, Macy's has established itself as a trusted destination for fashion, value, and celebration. This renowned department store chain has cemented its place in American culture, continuously evolving to meet the changing needs of its customers. Macy's commitment to giving back to the community further enhances its reputation as a socially responsible company. As the retail landscape undergoes transformation, Macy's embraces innovation to remain at the forefront of customer experience.

Beyond traditional retail offerings, Macy's is expanding its footprint into the foodservice arena, introducing customers to a delightful blend of culinary experiences. From full-service restaurants to fast-casual dining options, Macy's foodservice operations are designed to provide shoppers with a comfortable and enjoyable environment where they can relax, refuel, and savor delicious meals. This expansion is powered by a dedicated team of culinary professionals who share a passion for food and hospitality.

The role of Executive Chef/Kitchen Manager at Macy's is a dynamic and rewarding position that integrates culinary excellence with operational management. This leadership role is responsible for ensuring that the kitchen delivers craveable food and beverage products while maintaining a safe, efficient, and profitable kitchen environment. The Executive Chef/Kitchen Manager oversees all aspects of kitchen operations, including adherence to food safety standards, cost management, team leadership, and quality control.

Key responsibilities include managing sales and controlling costs associated with kitchen payroll and food expenses. The person in this role ensures that all food products are prepared according to recipes and Food Division Best Practices, consistently monitoring food quality through daily line checks. This role also involves providing ongoing training and product knowledge to associates, ensuring that the team supports food production and maintains high standards.

Food cost management is a critical aspect of this position, requiring careful forecasting, accurate purchasing, waste control, and inventory management to achieve food cost goals. Collaboration with the store Human Resources office is essential for coordinating hiring, onboarding, and employee relations within the kitchen team. Additionally, performance management through monitoring, documenting, and delivering appraisals is a necessary function to maintain a motivated and effective team.

Maintaining professional grooming standards, workplace sanitation, equipment care, and safety regulations is fundamental to the operation’s success. The Executive Chef/Kitchen Manager utilizes Macy's and Food Division systems and tools to optimize workflow and scheduling, ensuring maximum productivity, labor cost control, and customer satisfaction. Ordering supplies based on budgetary needs and business demands, timely processing of vendor invoices, and conducting accurate food inventories are integral to the smooth running of kitchen operations.

This role also encompasses the coordination and execution of special events and promotional strategies driven by the central office, requiring excellent organizational skills. Ongoing coaching and recognition help elevate team performance, while training on safe work practices ensures a secure workplace. Additionally, the role involves culinary demonstrations to engage customers and showcase Macy's culinary offerings.

Candidates should be prepared for a physically active role that involves prolonged standing, walking, reaching, crouching, kneeling, and lifting. Flexibility to work retail hours including evenings, weekends, and holidays is essential. This position may qualify for performance-based incentives and bonuses, alongside comprehensive benefits including 401k, medical, vision, dental, life, disability insurance options, paid time off accruals, and holidays. Macy's is an employer that values its team members and strives to provide rewarding career opportunities in a supportive and innovative environment.