Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Aramark is a global leader in food service, facilities management, and uniform services, proudly serving millions of guests daily across 15 countries. With a rich history rooted in service and a company culture driven by a powerful purpose, Aramark is dedicated to making a positive impact for employees, clients, communities, and the planet. The company promotes equal employment opportunities and fosters an inclusive environment where individuals from diverse backgrounds can flourish. Aramark is committed to developing talent, encouraging professional growth, and creating a workplace that fuels passion and success. Whether employees are looking for new challenges, a sense of belonging, or a supportive environment, Aramark provides resources and opportunities to help them reach their full potential.
The Food Service Manager role at Aramark is crucial in leading dining operations to meet and exceed customer expectations through innovative dining solutions tailored to client needs and preferences. This management position requires overseeing daily food service activities where customers order prepared foods from menus, ensuring that all operations run smoothly while maintaining high standards of food quality, safety, and customer satisfaction. As a Food Service Manager, you will lead a team by using Aramark's coaching model to engage and develop staff members, recognizing and rewarding outstanding performance, and ensuring that individual and team objectives align with client expectations.
In this role, you will manage client relationships effectively by identifying their needs and providing transparent updates on operational progress. You will be responsible for maintaining financial performance through the completion and upkeep of Profit and Loss (P&L) statements, meeting company and client financial goals, and educating your team about key operational metrics such as order and inventory trends. Productivity is a priority, requiring efficient operations, cost control measures, strict adherence to food and labor initiatives, and supervision of production, quality, and control standards.
Compliance with safety, health, wage, and labor regulations is essential to create a safe environment for clients, customers, and employees. Furthermore, the Food Service Manager will collaborate closely with the Food Service Director to lead front-of-house operations in cafeteria or residential dining facilities. You will plan, direct, and coordinate food service activities to deliver exceptional customer experiences. This role encourages adaptability as job duties may evolve, reflecting Aramark’s commitment to continuous improvement and flexibility for meeting business goals.
Working at Aramark offers a dynamic environment where developing new skills and taking initiative to fulfill responsibilities contribute positively to both personal and organizational success. This role is perfect for a motivated professional with strong leadership qualities, interpersonal skills, and a passion for food service management who thrives in a fast-paced, customer-focused setting.
The Food Service Manager role at Aramark is crucial in leading dining operations to meet and exceed customer expectations through innovative dining solutions tailored to client needs and preferences. This management position requires overseeing daily food service activities where customers order prepared foods from menus, ensuring that all operations run smoothly while maintaining high standards of food quality, safety, and customer satisfaction. As a Food Service Manager, you will lead a team by using Aramark's coaching model to engage and develop staff members, recognizing and rewarding outstanding performance, and ensuring that individual and team objectives align with client expectations.
In this role, you will manage client relationships effectively by identifying their needs and providing transparent updates on operational progress. You will be responsible for maintaining financial performance through the completion and upkeep of Profit and Loss (P&L) statements, meeting company and client financial goals, and educating your team about key operational metrics such as order and inventory trends. Productivity is a priority, requiring efficient operations, cost control measures, strict adherence to food and labor initiatives, and supervision of production, quality, and control standards.
Compliance with safety, health, wage, and labor regulations is essential to create a safe environment for clients, customers, and employees. Furthermore, the Food Service Manager will collaborate closely with the Food Service Director to lead front-of-house operations in cafeteria or residential dining facilities. You will plan, direct, and coordinate food service activities to deliver exceptional customer experiences. This role encourages adaptability as job duties may evolve, reflecting Aramark’s commitment to continuous improvement and flexibility for meeting business goals.
Working at Aramark offers a dynamic environment where developing new skills and taking initiative to fulfill responsibilities contribute positively to both personal and organizational success. This role is perfect for a motivated professional with strong leadership qualities, interpersonal skills, and a passion for food service management who thrives in a fast-paced, customer-focused setting.
Job Requirements
- At least 1 year of experience
- At least 1 year of experience in a management role
- Ability to lift, carry, push, and pull up to 50 lb occasionally
- Ability to stand for extended periods
- Willingness to follow safety and health regulations
- Strong communication and interpersonal skills
Job Qualifications
- Requires at least 1 year of experience
- Requires at least 1 year of experience in a management role
- Bachelor's degree or equivalent experience preferred
- Strong interpersonal skills
- Ability to maintain effective client and customer rapport for mutually beneficial business relationships
- Ability to demonstrate excellent customer service using Aramark's standard service model
- Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
- Requires occasional lifting, carrying, pushing, and pulling up to 50 lb
- Must be able to stand for extended periods of time
Job Duties
- Use Aramark's coaching model to engage and develop team members to their fullest potential
- Reward and recognize employees
- Ensure individual and team performance meets objectives and client expectations
- Plan and lead daily team briefings
- Ensure safety and sanitation standards in all operations
- Identify client needs and communicate operational progress
- Ensure the completion and maintenance of P&L statements
- Deliver client and company financial targets
- Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends
- Educate teams on key levers to improve margins
- Bring value through efficient operations, appropriate cost controls, and profit management
- Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
- Ensure entire team is trained and able to implement
- Supervise team regarding production, quality and control
- Maintain a safe and healthy environment for clients, customers and employees
- Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
- Lead the front of the house of the dining operation (Cafeteria/Residential Dining Facility) in conjunction with the Food Service Director
- Plan, direct, and coordinate food service activities to deliver a finished product to the customer
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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