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Manager Culinary Services

Job Overview

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Employment Type

Full-time
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k Retirement Plan
Employee tuition assistance
Paid Time Off
collaborative work environment

Job Description

Johns Hopkins Hospital, located in Baltimore, MD, is a world-renowned medical institution known for its commitment to excellence in patient care, medical research, and education. As part of the Johns Hopkins Health System, the hospital provides comprehensive healthcare services and is recognized for fostering a diverse and inclusive work environment. With a strong focus on innovation and community service, Johns Hopkins Hospital offers its employees opportunities for career growth, professional development, and a collaborative culture that encourages teamwork and respect for all individuals. The hospital values its workforce and supports them through various programs including employee and dependent tuition assistance, robust benefits, and a commitment to equitable healthcare and workforce practices.

The Food and Culinary Manager role at Johns Hopkins Hospital is a full-time position with a rotating shift schedule, including weekend work, that plays a vital part in the food service and culinary operations of the facility’s main kitchen. This leadership position is responsible for directing the culinary team, including production staff, cooks, and catering personnel, to ensure efficient and high-quality food preparation and service. The manager oversees the scheduling, supply ordering, and daily job assignments of kitchen employees. They uphold customer service standards and compliance with all health and safety regulations, including federal and local rules, Joint Commission standards, and HACCP guidelines.

This role requires a keen focus on managing food production operations, directing team efforts toward culinary excellence, and maintaining high standards of sanitation and food quality. The manager is charged with continuously evaluating food concepts and products to enhance quality and cost-effectiveness across patient and retail food services. Collaboration with the JHHS Director for Culinary Services is essential for developing standardized menus and recipes, as well as integrating system wellness initiatives into food management. The position emphasizes leadership in professional development by providing training and continuous growth opportunities for assigned personnel.

Additionally, the Food and Culinary Manager participates in quality assurance planning, analyzing service data, and implementing corrective actions to improve food production and customer satisfaction. They support sustainability initiatives such as composting, using local vendors, and responsible selection of paper products. The manager also works in conjunction with Corporate Purchasing to ensure contract compliance for food supplies.

The salary range for this role is $25.29 to $39.54 per hour, with compensation aligned to experience and role scope. Johns Hopkins Hospital provides a comprehensive benefits package including medical, dental, vision, and 401K plans. The hospital is committed to creating an inclusive workplace where all employees are valued and supported, embodying a drug-free workplace policy and promoting equal opportunity regardless of race, gender, age, disability, or any other protected status.

Job Requirements

  • High school diploma
  • 2-3 years previous supervisory experience in food service operation
  • experience in healthcare, hospital, nursing home or high-volume account preferred
  • ServSafe Certification required within 90 days
  • Baltimore City Food Service Manager Certificate preferred

Job Qualifications

  • BA/BS degree in culinary, hospitality or related field preferred
  • prior supervisory experience in food service operation
  • knowledge of food safety regulations and standards
  • strong leadership and communication skills
  • ability to manage staff scheduling and workflow
  • proficiency in inventory management and ordering
  • experience with quality assurance and compliance
  • customer service oriented

Job Duties

  • Manages the food production and cooking operations in the kitchen
  • supervises work habits to ensure efficiency, productivity, sanitation, and consistency
  • taking corrective action when necessary
  • Maintains and evaluates existing food concepts and products
  • developing creative food concepts resulting in higher quality and cost effectiveness for patient and retail operations
  • Oversees preparation, cooking, and baking of meal components, portioning, and garnishing, ensuring attractive presentation of all food, dishes, and trays
  • Ensures compliance with standards established by accrediting organizations including but not limited to federal, state and local regulations, the Joint Commission standards and HACCP guidelines
  • Establishes and maintains appropriate processes, policies, inventory systems, and databases related to the storage and handling of food and nutrition products
  • Ensuring all food production, service, and storage areas, equipment, etc. meet or exceed specified requirements/standards
  • Inspecting prepared food to ensure adherence to prescribed specifications
  • Supervises assigned personnel by providing guidance, training, and continuous professional development and growth
  • Monitors adherence to all hospital and JHHS Food and Culinary policies and procedures
  • Approves and/or makes recommendations regarding employment, performance appraisals, salary changes, promotions, transfers, and terminations
  • Provides leadership to the development, implementation, and modification of standardized menus and recipes in conjunction with JHHS Director for Culinary Services
  • Ensures that all system wellness initiatives are developed and incorporated into food management systems
  • Participates in the planning and implementation of quality assurance programs for the food production and service areas, analyzing data and making recommendations to correct deficiencies
  • Involves all assigned food service employees in the maintenance of such programs
  • Develops goals and action plans for assigned areas
  • Performs other functionally related duties as assigned
  • Provides oversight to the patient-focused program to drive satisfaction and patient experience outcomes
  • Leads team to improved food quality through use of standardized recipes, equipment, and approaches
  • Supports sustainability initiatives through composting, selection of paper goods, and use of local vendors/suppliers as appropriate
  • In conjunction with Corporate Purchasing ensures compliance with all negotiated food contracts

Job Criteria

Experience

Mid Level (3-7 years)


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