Manager, Conference and Event Operations

Hilton is a global leader in the hospitality industry, renowned for its dedication to exceptional guest experiences and innovative event planning. With a rich heritage that spans decades, Hilton has welcomed over 3 billion guests worldwide and continues to redefine the standards of hospitality across its vast portfolio of world-class brands. Hilton's commitment extends beyond guests to include a supportive and award-winning workplace culture for its team members, recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune. \n\nThe Manager, Conference and Event Operations position at Hilton is a pivotal role tasked with managing, planning, and executing Hilton’s premier internal conferences, which include Brand, Owner, Commercial, and Leadership Conferences. This role is virtual/remote and offers a salary range from $80,000 to $110,000, depending on experience and location. Reporting directly to the Senior Director of Special Events, the Manager will collaborate extensively with internal partners and vendors to develop and implement comprehensive event strategies that align with business objectives, messaging, requirements, budgets, and timelines. \n\nThe conferences managed by this role are large-scale, accommodating up to 10,000 attendees, and comprise a wide variety of components such as multiple General Sessions, learning tracks, breakout sessions, vendor showcases, trade shows, off-site and evening events, and meal functions. The Manager will lead every phase of events from conception through execution, ensuring seamless coordination of complex logistics, budgeting, and vendor relationships. \n\nA significant aspect of this role is managing the Request for Proposal (RFP) and Request for Quote (RFQ) processes, sourcing and contracting venues, vendors, and speakers or entertainment. The Manager will prepare executive-level presentations using PowerPoint and maintain meticulous project tracking documents to provide regular status updates to senior leaders. They will also ensure all event activities comply with Hilton's Travel and Entertainment policies and legal requirements. \n\nCollaboration is key, as the Manager will work closely with various internal and external partners including Hilton Supply Management for sponsorship planning, creative agencies for branding, and marketing teams for asset approvals. The position demands strong skills in multitasking across different workstreams such as housing, creative branding, general sessions, trade shows, shipping, staffing, and food and beverage operations. The Manager is expected to identify risks, propose alternative methods to enhance efficiency, and contribute to an exceptional attendee experience. \n\nThis role requires a minimum of six years of event management experience, particularly in strategizing and executing large-scale corporate events, along with proficiency in PowerPoint and Excel. Experience working with various event vendors and remote collaboration with executive leaders is essential. Willingness to travel up to 50% and the ability to handle physical demands such as lifting and standing for extended periods are also required. The company values candidates with additional qualifications such as a BA/BS degree, proficiency with project management tools like Cvent, agency experience, and experience presenting to senior executives. \n\nHilton is committed to supporting the professional and personal wellbeing of its team members by offering a comprehensive benefits package, including travel perks, employee stock purchase programs, paid parental leave, mental health support, generous paid time off, and retirement plans. This role offers an opportunity to join a dynamic and respected company and contribute to creating memorable and impactful events that reflect Hilton’s leadership in hospitality.