Manager, Concessions-SL

Sodexo is a global leader in providing integrated food services and facilities management solutions. With a commitment to enhancing quality of life and promoting sustainable progress, Sodexo operates worldwide, partnering with clients to deliver memorable experiences for customers and employees alike. The company fosters an inclusive culture where diversity and respect are paramount, ensuring a supportive environment that values each individual’s contributions. Sodexo’s services encompass food service, catering, and facilities management, all tailored to meet the needs of a variety of sectors including education, healthcare, corporate, and sports venues.

The University of Louisville, located in Louisville, KY, is home to two major event venues: the Cardinal Stadium and the KFC Yum! Center. These venues host a variety of sporting and entertainment events attracting thousands of guests. Sodexo manages the concessions operations for these venues, focusing on delivering exceptional food, beverage, and guest services. The role of the Concessions Manager is essential in ensuring smooth operations, outstanding guest experiences, and effective team leadership during events.

As a Concessions Manager, you will be at the heart of the event-day atmosphere, leading concessions operations across the Cardinal Stadium and KFC Yum! Center. This position offers an exciting opportunity to shape high-energy food and beverage experiences that leave lasting impressions on guests. You will oversee all facets of service from hiring and training staff to managing day-to-day operations, ensuring compliance with food safety and health regulations, and maintaining quality standards. Your leadership will inspire teams to deliver exceptional customer service even in fast-paced, high-volume environments.

This is an individual contributor role, primarily responsible for completing specialized operational tasks independently, while occasionally collaborating with various teams. The job requires strong hands-on involvement, attention to detail, and the ability to manage multiple priorities effectively. The Concessions Manager must demonstrate excellent communication skills, problem-solving abilities, and a proactive approach to managing operational challenges. Flexibility to work irregular hours including nights, weekends, and holidays is essential due to the nature of events and venue scheduling.

The salary for this position ranges from $42,415 to $54,890 per year, commensurate with experience and qualifications. Compensation is fair and equitable, factoring in education level, years of relevant experience, and skills. Sodexo also offers a comprehensive benefits package that supports employees’ health, wellness, and professional development. These include medical, dental, and vision care, wellness programs, a 401(k) plan with matching contributions, paid time off, company holidays, and tuition reimbursement, all designed to foster a rewarding and balanced work environment.

Joining Sodexo as a Concessions Manager at the University of Louisville means taking on a pivotal role that impacts the success of major events and the satisfaction of thousands of visitors. You will have the opportunity to collaborate with dynamic teams, exercise creativity in food and beverage innovation, and develop your leadership skills in an environment that challenges and rewards excellence. Sodexo’s commitment to diversity and inclusion ensures that every employee is valued and respected, enabling you to thrive personally and professionally while making a tangible difference in the communities served.