Manager, Concessions-SL

The Museum of Science and Industry, located in Chicago, IL, is one of the largest science museums in the world, attracting millions of visitors each year. Known for its engaging exhibits and interactive experiences, it offers a unique blend of education and entertainment. The museum strives to inspire curiosity and ignite a passion for discovery through its various exhibits, programs, and events. Established with a mission to promote scientific literacy and innovation, it plays a vital role in the cultural and educational landscape of Chicago and beyond. As a cornerstone of the community, the museum employs a diverse team dedicated to delivering exceptional guest experiences and maintaining high standards across all operations.

This job opening is for an experienced Concessions Manager who will be instrumental in managing the food and beverage operations within the museum, especially during events. This role is designed for someone who thrives in a fast-paced, dynamic environment where every event day brings new challenges and opportunities. The Concessions Manager will oversee the seamless execution of food and beverage service, ensuring that staff are well-trained, motivated, and delivering top-notch customer service. The position requires a hands-on leader who can balance operational management with creative input to enhance the guest experience. Reporting on key performance metrics, maintaining compliance with food safety regulations, and collaborating with event teams are also essential components of this role.

As an individual contributor in the organization, this role focuses on specific tasks and projects that directly impact the quality and success of the concessions operation. While independence in managing responsibilities is critical, collaboration with other museum departments and external vendors will be necessary to achieve operational goals. This position offers a competitive salary range of $46,665 to $60,390 per year and highlights opportunities for career growth and development within a respected global company. The Concessions Manager will have the chance to influence and shape guest experiences, making a lasting impression on the thousands of visitors who attend museum events each year.