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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $78,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid vacation
401k plan
Job Description
The National Medal of Honor Museum Foundation is a prestigious cultural institution dedicated to honoring the valor and sacrifice of Medal of Honor recipients. Located in a prominent setting, the museum serves not only as a place of remembrance and education but also as a venue for hosting a wide range of events. These include private receptions, corporate functions, fundraisers, and ceremonial gatherings that require impeccable service and flawless execution. The Foundation is committed to maintaining the highest standards of hospitality and event management to enhance guest experiences and reflect the significance of the museum's mission.
We are curren... Show More
We are curren... Show More
Job Requirements
- High School Diploma or GED required
- Bachelor's degree preferred
- At least three years' progressive leadership experience in catering or banquets hospitality management
- Experience with CRM/Event Management system preferred
- Ability to work flexible hours including nights, weekends, holidays
- Current TABC and Food Manager Certifications or ability to obtain
- Skilled at fine dining service and full-service etiquette
- Strong interpersonal and communication skills
- Ability to lift and/or move up to 50 pounds
- Proficient in Microsoft Office
- Ability to adapt quickly during live events
- Ability to walk, stand, sit, use hands to handle or feel, reach with hands and arms
- Ability to work collaboratively across departments
- Excellent organizational and multitasking skills
Job Qualifications
- Bachelor's degree preferred
- High School Diploma or GED required
- At least three (3) years' experience of progressive leadership experience in catering or banquets hospitality management in a large volume event venue
- Experience with CRM/Event Management system - Tripleseat experience strongly preferred
- Experience managing high-volume or high-profile events in a museum, cultural institution, luxury venue, hotel or destination event space
- Experience in leading teams and managing resources to get projects completed
- strong ability to multi-task and keep organized
- Current TABC and Food Manager Certifications (or ability to obtain)
- Skilled at fine dining service and full-service etiquette
- Proven ability to lead cross-functional teams in a professional, collaborative manner
- Strong interpersonal skills
- can effectively communicate and relate to all levels within and outside the organization
- Excellent written and verbal communication skills
- Proficient in Microsoft Office: Excel, Word, Outlook, and PowerPoint
- Must be able to work non-traditional shifts to include extended hours and flexible schedule, including early mornings, weekends, days, nights, and holidays
- Bilingual in Spanish a plus
Job Duties
- Serve as the on-site lead for event execution, ensuring seamless setup, service, and breakdown
- Direct banquet staff and captains during events to uphold service standards and timing
- Execute event floorplans, room sets, flips, and transitions in alignment with BEOs
- Partner with Culinary and Stewarding teams to ensure readiness and smooth service flow
- Troubleshoot real-time operational challenges and adjust staffing or service as needed
- Ensure all event spaces are maintained to the highest standards of cleanliness and presentation
- Manage bar and beverage operations including inventory control, ordering, receiving, stocking, and reconciliation
- Assist in maintaining inventory of event supplies, equipment, and linens
- Ensure proper handling, storage, and care of all event-related equipment
- Partner closely with Private Event Sales to ensure smooth transition from contract to execution
- Serve as primary liaison third-party staffing agencies and secondary point of contact for all other event partners such as valet, florals, rentals etc.
- Assist with client communication for events to ensure seamless execution
- Support the execution of Banquet Event Orders (BEOs) in partnership with the Senior Manager
- Participate in pre-event briefings to ensure team alignment on event details and expectations
- Communicate event updates, changes, and needs to staff and cross-functional partners in real time
- Collaborate with internal teams (Security, Facilities, AV, Culinary) to support event readiness
- Ensure accurate event data flow between Sales, Finance, and Catering operations
- Ensure all details relevant to each event are entered correctly and updated as needed
- Identify process improvements and system optimizations to enhance operational efficiency and reporting accuracy
- Recruit, train, schedule, and supervise banquet event staff
- Manage payroll input and overtime monitoring for hourly staff
- Provide ongoing service coaching and conduct service trainings
- Identify and develop Banquet Captains and key leadership team members
- Monitor and track TABC and Food Safety certifications
- establish compliance benchmarks
- Conduct monthly safety review sessions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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