Manager - Catering and Events

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $28.00
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally renowned leader in the hospitality industry, recognized for its unwavering commitment to delivering exceptional guest experiences and fostering a welcoming environment. With a rich history spanning over a century, Hilton has grown to become one of the most respected and recognizable hotel brands worldwide, operating a vast portfolio of world-class properties. The company prides itself on its founding vision to fill the earth with the light and warmth of hospitality, making it a place where guests feel not just welcomed but truly valued. Hilton’s dedication to innovation, quality service, and creating memorable stays is reflected in its numerous accolades, including repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. This recognition underscores Hilton’s commitment not only to its guests but also to its Team Members, cultivating an award-winning workplace culture that promotes growth, diversity, and professional development.

The role of Catering & Events Manager at Hilton is a vital position that encapsulates the essence of hospitality through the meticulous planning, execution, and management of events and catering services. This position involves overseeing all facets of event coordination, from the initial client engagement to the final stages of event completion. As a Catering & Events Manager, individuals play a key role in creating exceptional, memorable experiences that enhance the overall stay of every guest by ensuring each event runs flawlessly and reflects Hilton's high standards of quality and service. The manager is responsible for designing innovative menus and event offerings that not only delight guests but also maximize revenue and business growth. Building and maintaining strong relationships with clients is crucial in this role; the Catering & Events Manager actively seeks new business opportunities, develops proposals, negotiates contracts, and ensures repeat business through exemplary service.

Moreover, this role demands leadership and team management skills, as the Catering & Events Manager guides and coaches their team to deliver consistent, high-level service. Effective communication of client requirements and proactive problem-solving during events are essential to maintain seamless operations. Hilton prioritizes values such as hospitality, integrity, teamwork, leadership, ownership, and urgency—qualities that are integral to succeeding in this role. Employment with Hilton offers a comprehensive benefits package including generous paid time off, health and welfare plans, mental health resources, parental leave, crisis support, and exceptional travel discounts through the Go Hilton program. Hilton’s supportive environment encourages personal and professional growth, ensuring that team members thrive while making a significant impact in the dynamic hospitality industry. Joining Hilton as a Catering & Events Manager means becoming part of a vibrant, globally respected community where your efforts resonate beyond individual events, contributing to a legacy of hospitality excellence.

Job Requirements

  • Bachelor's degree in hospitality management or related field preferred
  • Minimum of 3 years experience in catering or events management
  • Strong organizational and multitasking skills
  • Ability to work under pressure and meet deadlines
  • Excellent problem-solving skills and attention to detail
  • Availability to work flexible hours, including evenings and weekends
  • Proficient in event management software and MS Office applications

Job Qualifications

  • Experience in event planning and catering management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Ability to design creative event menus and proposals
  • Proven track record of client relationship development and business growth
  • Knowledge of hospitality industry standards and customer service best practices
  • Proficiency in managing multiple projects simultaneously

Job Duties

  • Manage event documentation and facilitate seamless transitions throughout pre-event, event, and post-event phases
  • Serve as the primary client contact to ensure smooth execution, proactive issue resolution, and exceptional event experience
  • Design creative menus and catered events that maximize revenue and elevate guest experience
  • Solicit new client relationships, develop proposals, and negotiate contracts to close new business
  • Maintain strong connections with existing corporate and social accounts to secure repeat business
  • Communicate client requirements, provide direction, and offer feedback and coaching to ensure consistent, high-level service

Job Criteria

Experience

No experience required


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