Manager, Care Team

Independent Living Systems (ILS) is a dedicated health services organization committed to improving the quality of life for vulnerable populations through comprehensive healthcare management and support. As part of its mission, ILS collaborates closely with its affiliated health plans, Florida Community Care and Florida Complete Care, to deliver specialized healthcare solutions tailored to meet the unique needs of members across California. These organizations focus on promoting independence, enhancing access to care, and ensuring that personalized health services are delivered with compassion and professionalism. ILS has earned a reputation for its impactful care coordination, diligent patient advocacy, and commitment to innovative healthcare programs that empower individuals to optimize their health outcomes and maintain their independence in community settings.

The role of Manager, Care Team at ILS is a vital position that ensures the efficient operation and quality delivery of care services to members. This full-time management role requires overseeing daily operations of the care team, focusing on staff training, support, and development to build a skilled workforce capable of addressing complex healthcare needs. The Manager will play an integral part in collaborating with multidisciplinary healthcare professionals to develop and implement individualized care plans that meet the diverse physical, emotional, and social needs of members. In addition to administrative duties, this position emphasizes quality assurance by monitoring patient outcomes and satisfaction metrics, identifying areas for improvement, and driving initiatives to enhance care delivery processes.

The Manager, Care Team is responsible for fostering an environment that champions compassionate care and safety, ensuring compliance with healthcare regulations and organizational policies. This leadership role involves direct supervision, mentoring, and performance management to cultivate a motivated team aligned with ILS’s core values of respect, integrity, and excellence. The ideal candidate will bring significant experience in healthcare settings, particularly in supervisory capacities, along with expertise in community program coordination and healthcare eligibility guidelines. This position requires in-depth knowledge of Medi-Cal policies and experience managing complex care workflows while maintaining patient-centric service models.

By joining ILS, the Manager will contribute to shaping a healthcare environment that prioritizes vulnerable populations' well-being and independence. The role demands strong problem-solving abilities, effective communication skills, and proactive engagement to enhance team dynamics and member satisfaction. Moreover, the Manager will interact with external partners and community agencies, ensuring seamless care coordination and support. Overall, this opportunity offers the chance to lead a highly impactful team focused on transformative healthcare delivery within a respected and mission-driven organization.

This position requires residency in California, with valid licensure and certifications applicable to healthcare delivery and team management. Candidates will utilize their clinical knowledge and administrative acumen to balance operational efficiency with compassionate care. ILS supports continuous professional development and provides a collaborative work environment dedicated to innovation and excellence in healthcare management.