Manager, Care Team

Modesto, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $70,239.00 - $103,003.68

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional Development

flexible schedule

Employee assistance program

Job Description

Independent Living Systems (ILS), along with its affiliated health plans Florida Community Care and Florida Complete Care, is dedicated to enhancing the quality of life and fostering independence for vulnerable populations across California. As a healthcare organization, ILS focuses on delivering comprehensive and compassionate care solutions that cater to the unique needs of its members. Their commitment to person-centered care emphasizes improving health outcomes while supporting autonomy and dignity for all individuals served. The organization collaborates with a network of community agencies and health professionals to ensure members receive coordinated, effective healthcare services. ILS is known for its innovative approach to healthcare management, community involvement, and strong advocacy for vulnerable groups, making it a leader in the region’s healthcare landscape.

The role of the Manager, Care Team at Independent Living Systems is critical for maintaining high standards of healthcare delivery and operational excellence. This position oversees the daily functions of the care team, ensuring that staff receive proper training, guidance, and support to perform their duties effectively. The manager works closely with healthcare providers, caregivers, and members to design and implement individualized care plans catered to members’ diverse health needs. The role requires vigilance in monitoring patient outcomes and satisfaction, using data and feedback to continuously improve the quality of care provided. In addition to operational leadership, the manager coordinates resources and schedules to optimize team productivity and maintain compliance with healthcare regulations.

This position also holds responsibility for cultivating a supportive and ethical work environment that prioritizes member safety and well-being. Fostering professional development through mentoring, performance evaluations, and targeted training programs contributes to the team’s ongoing proficiency and growth. The ideal candidate will bring strong problem-solving capabilities, an understanding of healthcare regulations including Medi-Cal eligibility and renewal processes, and excellent communication skills to navigate effectively between team members, healthcare professionals, and external partners. Furthermore, the manager must reside in California, possess a valid driver’s license, and have the ability to travel using a personal vehicle to fulfill job responsibilities. This is a full-time, leadership role designed for an experienced healthcare professional eager to make a significant impact on community health services through effective team management and person-centered care coordination.

Job Requirements

Bachelor's degree in nursing, health administration, or a related field
minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role
current nursing license or relevant certification preferred
knowledge of and experience working with community agencies and programs
experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process
strong problem-solving and customer service skills
must be a CA resident and reside in CA while employed
current and valid California driver's license
must use personal vehicle and current vehicle registration required
proof of auto insurance required with CA minimum coverage
BCLS CPR certification required

Job Qualifications

Bachelor's degree in nursing, health administration, or a related field
minimum of 5 years of experience in a healthcare setting, with at least 2 years in a supervisory role
current nursing license or relevant certification preferred
knowledge of and experience working with community agencies and programs
experience with Medi-Cal eligibility guidelines, application, and renewal/redetermination process
strong problem-solving and customer service skills
must be a CA resident and reside in CA while employed
current and valid California driver's license
must use personal vehicle and current vehicle registration required
proof of auto insurance required with CA minimum coverage
BCLS CPR certification required
master's degree in social work, nursing, health administration, or a related field preferred
experience with electronic health record (EHR) systems preferred

Job Duties

Conducts interviews and hiring of direct reports
completes a ninety-day introductory and annual performance evaluation of each direct report
facilitates professional growth and improved proficiency of staff through mentoring and training
conducts ongoing performance management
establishes performance goals
measures performance against goals
ensure the development and implementation of care plans in collaboration with the care team, healthcare professionals, caregivers, and members
coordinate daily operations of the care team, including scheduling, resource allocation, and workflow management
monitor patient care quality metrics and implement improvement plans
collaborate with healthcare providers, administrative staff, and external partners to ensure seamless care coordination
manage compliance with healthcare regulations, organizational policies, and safety standards
conduct one on ones, audits, and regular team meetings
develop and implement training programs to enhance team skills and knowledge
address patient and staff concerns promptly and effectively to maintain a positive care environment