MANAGER - BEVERAGE NE

Pyramid Global Hospitality is a preeminent hospitality management company with a vast portfolio that includes over 200 hotels and resorts. Operating across the United States, Caribbean, and Europe, the company employs more than 18,000 associates, demonstrating its significant footprint in the global hospitality industry. Pyramid's platform features renowned entities such as Benchmark Resorts & Hotels, a collection of distinguished independent properties; Axiom Hospitality, managing hotels throughout Europe; and PYRAMIDWORKS, which offers integrated workplace and facilities services. The corporate offices are strategically located in Boston, The Woodlands, Texas, and London, enabling Pyramid to combine a global scale with a personalized, hands-on approach focused on excellence in service and operations. The company fosters long-term partnerships that promote both operational and service excellence.

At Pyramid Global Hospitality, people are at the very core of its operations. The company is deeply committed to fostering an inclusive and supportive environment where associates feel respected, empowered, and have clear paths for career growth. Employees work collaboratively with experienced leaders, take on meaningful and challenging assignments, and gain exposure to a broad portfolio of distinguished hotel brands and markets. This inclusive culture supports both newcomers to hospitality and seasoned professionals seeking to further advance their careers. With its focus on associate engagement and development, Pyramid ensures a workplace environment that nurtures talent and rewards dedication and innovation.

Pyramid's commitment to excellence extends beyond its employees to the guests, property owners, and communities it serves. This dedication is reflected in the prestigious accolades the company and its properties have received, including being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle. Additionally, its properties have consistently earned top travel recognitions from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report—ultimately underscoring Pyramid’s hallmark of service quality and operational excellence.

The specific position being offered by Pyramid Global Hospitality is with AC Hotel Cincinnati at The Banks, located in the vibrant downtown area adjacent to major attractions like the Great American Ballpark and Smale Park. The hotel has built a reputation for outstanding guest service, facilitated by a talented and dedicated team. To maintain and elevate this level of service, the hotel seeks to attract committed individuals who are driven to grow in their hospitality careers.

The Food and Beverage Manager role is designed for a highly motivated and analytical individual who embodies leadership by example. This person is a proactive solution seeker who continually challenges the status quo, inspiring and engaging team members to exceed expectations. The manager will be responsible for providing strategic leadership to meet financial and quality objectives within the Food and Beverage operations. They will oversee all facets of these functions, ensuring that quality standards meet or exceed the expectations characteristic of first-class operations, while also innovating to improve current models of service and efficiency.

Key responsibilities include attending weekly meetings and communicating important information to the Food and Beverage team, facilitating interdepartmental collaboration, and responding promptly to guest needs and requests. The manager will also enforce rigorous standards for food and beverage quality, service, and cost control while fostering productivity through well-defined personnel standards. They will develop appealing and marketable menus, create a positive and motivating workplace environment, oversee recruitment and training, and cultivate leadership and management skills across the Food and Beverage staff. The position demands flexibility and hands-on involvement in all areas to support seamless operations.

Pyramid Global Hospitality is an equal opportunity employer dedicated to diversity and inclusion. The compensation package varies depending on the candidate’s qualifications, experience, certifications, and the specific location of employment, factoring in regional labor market considerations. This comprehensive role offers an exciting opportunity to grow within a leading hospitality company recognized for its commitment to people and service excellence.