Manager, Banquets

Sheraton Hotels & Resorts is a renowned global hospitality company, operating more than 400 properties worldwide and well-known for delivering exceptional guest experiences and fostering a sense of community. As part of Marriott International, Sheraton offers a rich heritage dating back to 1937 and is committed to creating inclusive environments where associates from diverse backgrounds are valued and celebrated. The company's strong focus on quality, innovation, and guest satisfaction makes it a leader in the hotel and event management industry. Sheraton's brand promise revolves around being "The World's Gathering Place," where guests and associates come together for memorable, engaging experiences. With a commitment to provide excellent service, dynamic career opportunities, and robust benefits, Sheraton continues to attract talent who are passionate about hospitality and teamwork.

This position is a leadership role within Sheraton's banquet and event management team, responsible for directing and motivating a team to deliver high-quality service in line with established standards and requirements. The role involves overseeing financial and administrative duties, including asset protection, budgeting, and inventory management. A critical part of the job is fostering clear and concise communication among all stakeholders involved in the success of events. The individual in this role will identify training opportunities for staff development and implement strategies to achieve operational goals. Key responsibilities include managing banquet operations such as supply projection, compliance with event-related laws, maintaining sanitation standards, and controlling beverage costs. Additionally, they will lead banquet teams by setting goals, delegating tasks, and conducting meetings to improve departmental performance. Emphasizing exceptional customer service is central to the role, with a focus on guest relations, problem resolution, and continuous improvement based on guest feedback. The position also entails conducting human resource functions like enforcing emergency procedures, providing employee feedback, and participating in corrective action plans to enhance overall service quality.

This role is ideal for an experienced professional with a background in event management, food and beverage, or a related field looking for an engaging leadership opportunity in a globally recognized hotel brand. With a culture that values diversity, inclusiveness, and professional development, Sheraton provides a supportive environment to grow your career. This position offers full-time employment with a competitive compensation package, including health care benefits, flexible spending accounts, a 401(k) plan, paid time off, life insurance, disability coverage, and more. Join Sheraton Hotels & Resorts to be part of a vibrant team that delivers excellence in hospitality and creates unforgettable experiences for guests every day.