Manager, Banquets

The Westin Nashville is a premier hotel located in the vibrant heart of downtown Nashville, offering guests a blend of elevated hospitality, state-of-the-art amenities, and dynamic event spaces. As part of the prestigious Marriott brand portfolio, The Westin Nashville is renowned for its commitment to delivering exceptional service, unforgettable guest experiences, and sophisticated environments suitable for a variety of occasions. Whether it’s elegant galas, corporate conferences, or special celebrations, this hotel stands out as a beacon of excellence within the hospitality industry in Nashville. The Westin Nashville prides itself on a culture that values diversity, equity, and inclusion, ensuring a welcoming and supportive atmosphere for both guests and associates alike. The hotel also prioritizes environmental and social governance, reflecting a conscientious approach to its operations and community impact.

The role of Banquet Manager at The Westin Nashville is pivotal in maintaining the high standards of service and operational excellence the brand is known for. This position is responsible for overseeing all banquet function activities, ensuring seamless execution of events while upholding profitability and quality of service. Reporting directly to the Director of Banquets, the Banquet Manager leads the banquet team and coordinates closely with other departments such as Culinary, Catering, and Food & Beverage to create flawless event experiences. The role demands strong leadership and organizational skills to manage multiple events and teams efficiently in a fast-paced, high-volume environment. Key responsibilities include driving revenue growth, managing payroll and budgets, hiring, training, and inspiring banquet staff, creating work schedules, and ensuring compliance with health, safety, and liquor laws.

The Banquet Manager is also the visible presence during events, quickly addressing any guest concerns to maintain satisfaction and uphold service excellence. Beyond managing daily operations, this role supports the overall Food & Beverage operations and may undertake additional duties assigned by the Director of Banquets. The position requires versatility, professionalism, and a passion for service excellence, aligning with The Westin Nashville’s mission to deliver memorable guest experiences.

This full-time, exempt role offers a unique opportunity for career advancement within a globally recognized hospitality brand that values leadership development and offers extensive benefits. Employees at The Westin Nashville enjoy numerous perks such as free parking for full-time associates, complimentary meals, travel discounts at thousands of Marriott properties worldwide, discounts on rental cars, attractions, and much more. The company fosters a supportive work environment that goes beyond basic employment to include career development, associate recognition events, and a commitment to work-life balance. This role is ideal for someone eager to build a meaningful career in hospitality management while contributing to a team dedicated to service and excellence.