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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,930.00 - $103,070.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k)
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement
Job Description
Macy's is a renowned and iconic retail company that has been part of American culture for over 160 years. Known not only as a store but as a story that encompasses rich traditions, innovative retail experiences, and memorable community events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's has established itself as a leader in the retail industry. The company prides itself on its commitment to diversity, inclusion, and respect, offering a dynamic and inclusive workplace where employees can grow professionally while being part of something larger than themselves. Macy's provides a supportive environment that... Show More
Job Requirements
- High school diploma or equivalent
- 3-5 years of asset protection management experience
- Ability to lift at least 30 lbs
- Ability to stand for at least two consecutive hours
- Ability to stoop, kneel, crouch, and climb ladders
- Able to sustain long periods enclosed in surveillance areas
- Ability to work flexible schedule including days, evenings, weekends, and holidays
- Requires close vision, color vision, depth perception, and focus adjustment
Job Qualifications
- High school diploma or equivalent
- 3-5 years of prior Asset Protection management experience
- Demonstrated ability to lead and inspire teams to achieve shortage prevention goals
- Capacity to develop and execute effective shortage prevention strategies
- Strong interpersonal skills for relationship building
- Proficiency in analyzing theft trends and using reports, systems, and technology
- Clear and effective communication skills
- Ability to handle high-pressure situations with professionalism
- Strong organizational and time management skills
- Flexibility to work varied schedules including days, evenings, weekends, and holidays
Job Duties
- Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
- Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
- Manage and monitor internal and external theft investigations, apprehensions, and recoveries
- Analyze theft trends through the utilization of available AP Reports, Systems, and Technology
- Establish a high level of shortage awareness and effectiveness determined by audit results
- Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
- Manage and monitor payroll expenses
- Support the preparation, take, and reconciliation of the annual inventory process
- Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
- Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
- Uphold Macy’s commitment to diversity, inclusion, and respect
- Role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience
- Ensure selling floor merchandise protection standards are maintained
- conduct AP audits and review for action opportunities
- Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices
- Maintain safety awareness and a safe shopping and work environment for customers and colleagues
- Handle proprietary, sensitive, and confidential information
- Manage high-profile incidents and special event management
- Participate in visits with senior leadership
- Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning
- Achieve results through managing others, including direct reports who are often hourly colleagues and leaders
- Play an influential role in the development of high-potential leaders
- Lead innovative projects and foster idea sharing among peers
- Establish yourself as an influential leader
- Address colleague concerns in a reasonable and fair manner
- Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders
- Support Macy’s Brand values, including commitment to community service and Give Back opportunities
- Maintain regular, dependable attendance, and punctuality
- Foster an environment of acceptance and respect that strengthens relationships
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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