
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $61,930.00 - $103,070.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
401(k)
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Tuition Reimbursement
Job Description
Macy's is a renowned and iconic retail company that has been part of American culture for over 160 years. Known not only as a store but as a story that encompasses rich traditions, innovative retail experiences, and memorable community events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, Macy's has established itself as a leader in the retail industry. The company prides itself on its commitment to diversity, inclusion, and respect, offering a dynamic and inclusive workplace where employees can grow professionally while being part of something larger than themselves. Macy's provides a supportive environment that fosters career development, leadership growth, and community engagement. This employer emphasizes creating a culture that values retention, career advancement, and succession planning. With competitive pay and extensive benefits, Macy's offers stability and opportunity for employees at all levels.
The position of Manager, Asset Protection, is a pivotal role within Macy's store operations. This leadership position is responsible for overseeing locations with significant shortage risks and high sales volume, often requiring management of a larger team and possibly executive direct reports. The Manager serves as the subject matter expert on asset protection and shortage reduction strategies for their store, driving initiatives that support the company's overall top-line financial goals. The role involves developing strong partnerships across store, division, and regional leadership to ensure the effective implementation of shortage prevention programs. Responsibilities include managing theft investigations, conducting data analysis using advanced reports and technology, executing audits, and leading the annual inventory process. The Manager also plays a crucial role in fostering a culture of safety, security, and exemplary customer service.
This position demands a leader who can inspire and guide their teams toward meeting shortage reduction goals while maintaining Macy's brand values including diversity and community involvement. Candidates should be prepared to engage with internal teams, community leaders, and law enforcement to support asset protection efforts. Physical demands of the job include standing for extended periods, lifting up to 30 lbs., and flexibility to work varied schedules including evenings, weekends, and holidays. Macy's offers a comprehensive benefits package including health, dental, vision, life, and disability insurance, a 401(k) plan with company match, paid time off, holiday pay, employee discounts, tuition reimbursement, and more. Performance-based incentives are also available for this role. Joining Macy's as an Asset Protection Manager means being part of an organization committed to excellence, innovation, and community involvement, making it an exceptional career opportunity for driven and dedicated professionals.
The position of Manager, Asset Protection, is a pivotal role within Macy's store operations. This leadership position is responsible for overseeing locations with significant shortage risks and high sales volume, often requiring management of a larger team and possibly executive direct reports. The Manager serves as the subject matter expert on asset protection and shortage reduction strategies for their store, driving initiatives that support the company's overall top-line financial goals. The role involves developing strong partnerships across store, division, and regional leadership to ensure the effective implementation of shortage prevention programs. Responsibilities include managing theft investigations, conducting data analysis using advanced reports and technology, executing audits, and leading the annual inventory process. The Manager also plays a crucial role in fostering a culture of safety, security, and exemplary customer service.
This position demands a leader who can inspire and guide their teams toward meeting shortage reduction goals while maintaining Macy's brand values including diversity and community involvement. Candidates should be prepared to engage with internal teams, community leaders, and law enforcement to support asset protection efforts. Physical demands of the job include standing for extended periods, lifting up to 30 lbs., and flexibility to work varied schedules including evenings, weekends, and holidays. Macy's offers a comprehensive benefits package including health, dental, vision, life, and disability insurance, a 401(k) plan with company match, paid time off, holiday pay, employee discounts, tuition reimbursement, and more. Performance-based incentives are also available for this role. Joining Macy's as an Asset Protection Manager means being part of an organization committed to excellence, innovation, and community involvement, making it an exceptional career opportunity for driven and dedicated professionals.
Job Requirements
- High school diploma or equivalent
- 3-5 years of asset protection management experience
- Ability to lift at least 30 lbs
- Ability to stand for at least two consecutive hours
- Ability to stoop, kneel, crouch, and climb ladders
- Able to sustain long periods enclosed in surveillance areas
- Ability to work flexible schedule including days, evenings, weekends, and holidays
- Requires close vision, color vision, depth perception, and focus adjustment
Job Qualifications
- High school diploma or equivalent
- 3-5 years of prior Asset Protection management experience
- Demonstrated ability to lead and inspire teams to achieve shortage prevention goals
- Capacity to develop and execute effective shortage prevention strategies
- Strong interpersonal skills for relationship building
- Proficiency in analyzing theft trends and using reports, systems, and technology
- Clear and effective communication skills
- Ability to handle high-pressure situations with professionalism
- Strong organizational and time management skills
- Flexibility to work varied schedules including days, evenings, weekends, and holidays
Job Duties
- Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs
- Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals
- Manage and monitor internal and external theft investigations, apprehensions, and recoveries
- Analyze theft trends through the utilization of available AP Reports, Systems, and Technology
- Establish a high level of shortage awareness and effectiveness determined by audit results
- Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively
- Manage and monitor payroll expenses
- Support the preparation, take, and reconciliation of the annual inventory process
- Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results
- Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility
- Uphold Macy’s commitment to diversity, inclusion, and respect
- Role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience
- Ensure selling floor merchandise protection standards are maintained
- conduct AP audits and review for action opportunities
- Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices
- Maintain safety awareness and a safe shopping and work environment for customers and colleagues
- Handle proprietary, sensitive, and confidential information
- Manage high-profile incidents and special event management
- Participate in visits with senior leadership
- Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning
- Achieve results through managing others, including direct reports who are often hourly colleagues and leaders
- Play an influential role in the development of high-potential leaders
- Lead innovative projects and foster idea sharing among peers
- Establish yourself as an influential leader
- Address colleague concerns in a reasonable and fair manner
- Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders
- Support Macy’s Brand values, including commitment to community service and Give Back opportunities
- Maintain regular, dependable attendance, and punctuality
- Foster an environment of acceptance and respect that strengthens relationships
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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