Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Employee assistance program

Job Description

CommonSpirit Memorial is a renowned not-for-profit, faith-based health care organization committed to the healing ministry of Jesus Christ. Established by the Sisters of Charity of Nazareth, this distinguished organization offers an extensive continuum of care, including preventative services, primary care, and acute hospital services with specialty focuses in cancer, cardiac, neuroscience, stroke, and orthopedic care. The organization has been repeatedly recognized for excellence by prestigious entities such as U.S. News and World Report, PINC AI, CMS, Healthgrades, Leapfrog, and has recently been acknowledged as one of the Best Places to Work in Tennessee. Serving Southeast Tennessee and Northwest Georgia, CommonSpirit Memorial boasts a strong team of 4,700 employees and nearly 500 affiliated physicians, all dedicated to delivering quality health care with compassion and expertise.

The role of Culinary and Nutrition Services Manager at CommonSpirit Memorial entails a pivotal leadership position overseeing the management and administration of culinary and nutrition services across multiple campuses. The incumbent will ensure operational excellence by coordinating staff activities and managing food services that adhere to the highest standards of quality, sanitation, and patient satisfaction. The role requires close collaboration with various departments to develop patient and retail service standards, conduct audits, and maintain compliance with regulatory requirements. Key responsibilities include directing non-interactive patient staff such as cooks and storeroom clerks, managing staffing levels for cost efficiency, and ensuring ongoing training and coaching for culinary personnel. The position actively supports menu development aimed at culinary innovation, sustainability, and minimizing food waste while enhancing guest satisfaction.

This leadership position involves regular patient rounding and communication to collect feedback, promoting nutritional services that align with patient and customer expectations. The Culinary and Nutrition Services Manager also participates in hospital committees and oversees planning for special events and catering services, occasionally requiring travel between campuses. The role is vital in upholding infection control practices and regulatory compliance across all culinary operations. Applicants must hold a high school diploma with substantial leadership experience or an equivalent combination of culinary education and hands-on experience. Additional certifications such as ServSafe Food Protection Manager are required upon hire, with Registered Dietitian or Certified Dietary Manager certification expected within 24 months and ServSafe Allergen certification within 60 days. CommonSpirit Memorial supports staff growth and encourages committed professionals to contribute to a meaningful mission of compassionate healthcare and innovative culinary service.

Job Requirements

  • High school diploma
  • Two years of leadership experience or three years of culinary education and experience combined
  • ServSafe Food Protection Manager certification upon hire
  • Ability to obtain Registered Dietitian or Certified Dietary Manager certification within 24 months
  • Ability to obtain ServSafe Allergen certification within 60 days

Job Qualifications

  • High school diploma
  • Two years of leadership experience or three years of combined culinary education and experience
  • Associate's degree in Culinary Arts or Hospitality Management preferred
  • ServSafe Food Protection Manager certification upon hire
  • Registered Dietitian or Certified Dietary Manager certification within 24 months
  • ServSafe Allergen certification within 60 days

Job Duties

  • Maintain and administer culinary and nutrition services
  • Provide operational support for staff members
  • Assist in creating and ensuring patient and retail service standards are met
  • Conduct sanitation and performance audits regularly
  • Identify learning needs and opportunities for staff
  • Manage non-interactive patient positions and operational needs
  • Maintain regulatory compliance and infection control practices
  • Communicate with staff and customers about service levels
  • Conduct frequent patient rounding and visits
  • Ensure nutrition programs meet regulatory standards
  • Coordinate menu development focusing on culinary excellence, innovation, and sustainability
  • Participate in hospital committees
  • Oversee planning for special events and catering
  • Travel to other campuses as needed
  • Perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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