Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Benefits
employee discount
Employee assistance program
Paid training
Job Description
Steak 'n Shake is a renowned American casual restaurant chain known for its premium burgers, hand-dipped milkshakes, and a hearty dining experience that has captivated customers for decades. Established with a commitment to quality food and exceptional service, Steak 'n Shake has built a reputation as a beloved dining destination for families, friends, and burger enthusiasts alike. With a history rooted in tradition and an eye toward innovation, Steak 'n Shake continues to expand its footprint in the competitive restaurant industry while maintaining its core values of hospitality, quality, and community connection. As a company, Steak 'n Shake takes pride in creating an environment where both employees and customers feel valued, supported, and inspired. They focus on fostering a workplace culture that emphasizes respect, leadership, and personal growth.
The role of Shift Manager at Steak 'n Shake presents a unique opportunity for individuals passionate about delivering outstanding customer service and leading teams with integrity and enthusiasm. This position is integral to the restaurant's daily operations, reporting directly to the General Manager and playing a crucial part in ensuring that every guest experiences the Gold Standard in service. Shift Managers take on diverse responsibilities including managing staff, promoting a hospitable atmosphere, and driving the achievement of strategic business goals. The role requires a strong competitive spirit, proven leadership skills, and a genuine desire to make a positive impact on the lives of employees, customers, and franchisees.
Steak 'n Shake is highly committed to the growth and success of their managers, offering a supportive environment where trust and loyalty are paramount. They strive to be the employer of choice in the restaurant industry by focusing on employee-first policies and offering competitive wages, up to $18 per hour, which reflects their dedication to rewarding hard work and leadership. The company's fast-paced and focused operational style demands managers who are adaptable, effective, and motivated to lead their teams to win in the premium burger segment. Joining Steak 'n Shake as a Shift Manager is more than a job; it is a partnership with a company determined to dominate its market while improving the lives of all stakeholders involved.
The role of Shift Manager at Steak 'n Shake presents a unique opportunity for individuals passionate about delivering outstanding customer service and leading teams with integrity and enthusiasm. This position is integral to the restaurant's daily operations, reporting directly to the General Manager and playing a crucial part in ensuring that every guest experiences the Gold Standard in service. Shift Managers take on diverse responsibilities including managing staff, promoting a hospitable atmosphere, and driving the achievement of strategic business goals. The role requires a strong competitive spirit, proven leadership skills, and a genuine desire to make a positive impact on the lives of employees, customers, and franchisees.
Steak 'n Shake is highly committed to the growth and success of their managers, offering a supportive environment where trust and loyalty are paramount. They strive to be the employer of choice in the restaurant industry by focusing on employee-first policies and offering competitive wages, up to $18 per hour, which reflects their dedication to rewarding hard work and leadership. The company's fast-paced and focused operational style demands managers who are adaptable, effective, and motivated to lead their teams to win in the premium burger segment. Joining Steak 'n Shake as a Shift Manager is more than a job; it is a partnership with a company determined to dominate its market while improving the lives of all stakeholders involved.
Job Requirements
- High school diploma or equivalent
- US work authorization
- Prior management or leadership experience preferred
- Strong communication skills
- Ability to work flexible hours including evenings and weekends
- Reliable and punctual
- Valid driver's license preferred
Job Qualifications
- US work authorization
- High school diploma or equivalent preferred
- Valid driver's license preferred
- Proven leadership experience
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Commitment to customer service excellence
Job Duties
- Assist in day-to-day restaurant management
- Direct employees during shifts
- Ensure guest satisfaction by upholding service standards
- Partner with General Manager to meet business and strategic objectives
- Demonstrate the Gold Standard in service
- Monitor and maintain operational efficiency
- Foster a positive and competitive team environment
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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