Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.00 - $21.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Paid holidays
Career Development
Job Description
Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers and a commitment to providing quick, satisfying meals to millions of customers worldwide. Established as a leader in the quick-service restaurant industry, Burger King operates thousands of outlets offering a diverse menu that caters to varying tastes and preferences. The company prides itself on maintaining high standards of quality, speed, and customer service, creating a vibrant workplace culture centered on teamwork, accountability, and continuous improvement.
The Assistant Manager (AM) role at Burger King is integral to the effective operation of the restaurant and delivering a positive guest experience. Positioned directly under the Restaurant General Manager, the Assistant Manager helps oversee the daily functions of a single restaurant location, ensuring that all operational, personnel, and financial goals are met. This role demands a dynamic leader who can manage multiple shifts, support team member development, and uphold the company’s standards for food safety and service excellence.
The Assistant Manager is responsible for driving restaurant sales and profitability by managing staff performance, optimizing labor costs, and adhering to established cash control and inventory processes. The position requires a strong customer service orientation to lead the team in providing fast, friendly, and accurate service in clean surroundings to meet or exceed guest expectations. The AM supports compliance with regulatory requirements and Burger King’s policies, promoting a safe and secure environment for both customers and employees.
Another critical aspect of this role is the development and retention of team members. The Assistant Manager plays a key part in recruiting, training, and motivating employees, as well as making decisions regarding hiring, advancement, discipline, and terminations under the guidance of the General Manager. Flexibility to work evenings, weekends, holidays, and extended hours is essential to accommodate operational needs and ensure consistent management presence.
The position also requires excellent communication and organizational skills, an ability to solve problems promptly, and a commitment to continuous learning and development. Physical stamina is necessary given the active nature of the job, which involves standing for long periods, bending, lifting, and navigating a fast-paced environment.
Overall, the Assistant Manager at Burger King provides essential leadership support that helps maintain operational excellence, enhance guest satisfaction, and cultivate a motivated and efficient team. This role offers an excellent opportunity for individuals looking to grow their career in restaurant management while contributing to a globally recognized brand.
The Assistant Manager (AM) role at Burger King is integral to the effective operation of the restaurant and delivering a positive guest experience. Positioned directly under the Restaurant General Manager, the Assistant Manager helps oversee the daily functions of a single restaurant location, ensuring that all operational, personnel, and financial goals are met. This role demands a dynamic leader who can manage multiple shifts, support team member development, and uphold the company’s standards for food safety and service excellence.
The Assistant Manager is responsible for driving restaurant sales and profitability by managing staff performance, optimizing labor costs, and adhering to established cash control and inventory processes. The position requires a strong customer service orientation to lead the team in providing fast, friendly, and accurate service in clean surroundings to meet or exceed guest expectations. The AM supports compliance with regulatory requirements and Burger King’s policies, promoting a safe and secure environment for both customers and employees.
Another critical aspect of this role is the development and retention of team members. The Assistant Manager plays a key part in recruiting, training, and motivating employees, as well as making decisions regarding hiring, advancement, discipline, and terminations under the guidance of the General Manager. Flexibility to work evenings, weekends, holidays, and extended hours is essential to accommodate operational needs and ensure consistent management presence.
The position also requires excellent communication and organizational skills, an ability to solve problems promptly, and a commitment to continuous learning and development. Physical stamina is necessary given the active nature of the job, which involves standing for long periods, bending, lifting, and navigating a fast-paced environment.
Overall, the Assistant Manager at Burger King provides essential leadership support that helps maintain operational excellence, enhance guest satisfaction, and cultivate a motivated and efficient team. This role offers an excellent opportunity for individuals looking to grow their career in restaurant management while contributing to a globally recognized brand.
Job Requirements
- Must be 18 years of age or older
- Has an automobile with the required insurance coverage available to drive for the company
- Valid driver’s license
- High school diploma or GED required, some college preferred
- Complete all internal certification programs
- 1 year of experience working in the quick service restaurant industry
Job Qualifications
- Excellent oral and written communication and interpersonal skills
- Professional personal appearance
- Ability to organize and prioritize various duties and work under pressures of deadlines
- Ability to resolve problem situations immediately
- Ability to develop, execute and follow-up on action plans and management developmental plans
- Ability to construct and work within a budget
- Ability to read, write, analyze and interpret general business reports
- Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- Ability to use a computer and calculator
- Ability to work flexible hours including days, evenings, weekends and holidays
- Ability to work 50-65 hours per week up to six days a week
Job Duties
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates and directs team members and shift supervisors to exceed guest expectations with fast and friendly service in clean surroundings
- Supervises and trains team members and shift supervisors on team stations, BKC products, processes and policies
- Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- Assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
- Recruits, hires, trains and works to retain effective team talent, making decisions or recommendations on hiring and advancement
- Makes decisions or recommendations on the discipline and terminations of team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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