Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $20.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Training and Development
Job Description
Burger King is one of the world\'s leading fast-food restaurant chains specializing in flame-grilled burgers, offering a diverse menu ranging from iconic Whoppers to crispy fries and refreshing beverages. Established with a commitment to quality, affordability, and exceptional customer service, Burger King has built a loyal customer base across the globe. With numerous locations, it provides a dynamic working environment that emphasizes teamwork, operational excellence, and guest satisfaction. The company continually invests in training and development to cultivate leadership within its workforce and ensure that all employees contribute positively to the brand\'s reputation of delivering quick, friendly service in a clean and welcoming atmosphere.
The Assistant Manager (AM) role at Burger King is pivotal in supporting the Restaurant General Manager to achieve excellence in restaurant operations. The AM is responsible for managing daily activities, ensuring optimal guest experience, and driving financial performance through effective team leadership and operational oversight. This full-time position demands a proactive, flexible, and customer-focused individual ready to work various shifts, including nights, weekends, and holidays. The Assistant Manager acts as the General Manager\'s right hand, fully accountable for restaurant operations during their absence, and is entrusted with fostering a motivated team environment that meets corporate standards and complies with all regulatory requirements.
In this role, the AM directs the preparation and sale of products to meet established speed and quality standards, ensuring guests receive their orders promptly and accurately. They supervise and train team members and shift supervisors, instilling a culture of exceptional service and operational consistency. Additional responsibilities include managing cash control and security procedures, inventory, labor costs, and marketing implementation to boost the restaurant\'s profitability. The AM plays an essential part in recruiting, hiring, and retaining top talent, making critical decisions on promotions and disciplinary actions when necessary. Their leadership directly impacts sales growth, employee retention, and customer satisfaction.
The ideal candidate possesses excellent communication and interpersonal skills, with an ability to resolve problems swiftly and efficiently. They demonstrate strong organizational capabilities and the skill to work under pressure, managing multiple tasks simultaneously. A professional appearance and demeanor are crucial for representing the brand positively. The AM must be skilled in budgeting, data analysis, and report interpretation, applying mathematical concepts relevant to restaurant operations. Technological proficiency, including computer and calculator use, is required to manage reports and operational tools.
Physically, this role demands stamina and the ability to perform tasks in a fast-paced, physically active setting. The Assistant Manager will frequently bend, stoop, kneel, and occasionally engage in crawling or climbing. Lifting up to 50 pounds, standing for extended periods, and exposure to varying environmental conditions such as heat and noise are typical. The position requires a valid driver\'s license and access to an insured vehicle for company-related travel. This role provides a challenging yet rewarding career path for individuals passionate about leadership in the quick service restaurant industry, offering opportunities for growth and development within a globally recognized brand.
The Assistant Manager (AM) role at Burger King is pivotal in supporting the Restaurant General Manager to achieve excellence in restaurant operations. The AM is responsible for managing daily activities, ensuring optimal guest experience, and driving financial performance through effective team leadership and operational oversight. This full-time position demands a proactive, flexible, and customer-focused individual ready to work various shifts, including nights, weekends, and holidays. The Assistant Manager acts as the General Manager\'s right hand, fully accountable for restaurant operations during their absence, and is entrusted with fostering a motivated team environment that meets corporate standards and complies with all regulatory requirements.
In this role, the AM directs the preparation and sale of products to meet established speed and quality standards, ensuring guests receive their orders promptly and accurately. They supervise and train team members and shift supervisors, instilling a culture of exceptional service and operational consistency. Additional responsibilities include managing cash control and security procedures, inventory, labor costs, and marketing implementation to boost the restaurant\'s profitability. The AM plays an essential part in recruiting, hiring, and retaining top talent, making critical decisions on promotions and disciplinary actions when necessary. Their leadership directly impacts sales growth, employee retention, and customer satisfaction.
The ideal candidate possesses excellent communication and interpersonal skills, with an ability to resolve problems swiftly and efficiently. They demonstrate strong organizational capabilities and the skill to work under pressure, managing multiple tasks simultaneously. A professional appearance and demeanor are crucial for representing the brand positively. The AM must be skilled in budgeting, data analysis, and report interpretation, applying mathematical concepts relevant to restaurant operations. Technological proficiency, including computer and calculator use, is required to manage reports and operational tools.
Physically, this role demands stamina and the ability to perform tasks in a fast-paced, physically active setting. The Assistant Manager will frequently bend, stoop, kneel, and occasionally engage in crawling or climbing. Lifting up to 50 pounds, standing for extended periods, and exposure to varying environmental conditions such as heat and noise are typical. The position requires a valid driver\'s license and access to an insured vehicle for company-related travel. This role provides a challenging yet rewarding career path for individuals passionate about leadership in the quick service restaurant industry, offering opportunities for growth and development within a globally recognized brand.
Job Requirements
- Must be 18 years of age or older
- has an automobile with the required insurance coverage available to drive for the Company
- valid driver's license
- High School Diploma or GED required, some college preferred
- complete all internal certification programs
- minimum 1 year of experience working in the quick service restaurant industry
Job Qualifications
- High School Diploma or GED required, some college preferred
- minimum 1 year of experience working in the quick service restaurant industry
- excellent oral and written communication and interpersonal skills
- professional personal appearance
- ability to organize and prioritize various duties and work under pressures of deadlines
- ability to resolve problem situations immediately
- ability to develop, execute and follow-up on action plans and management developmental plans
- ability to construct and work within a budget
- ability to read, write, analyze and interpret general business reports
- ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
- ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
- ability to use a computer and calculator
- ability to work flexible hours including days, evenings, weekends and holidays
- ability to work 50 - 65 hours per week up to six days a week
Job Duties
- Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- motivates and directs team members and shift supervisors to exceed guest expectations with fast and friendly service in clean surroundings
- supervises and trains team members and shift supervisors on team stations, BKC products, processes and policies
- follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
- assists RGM in enforcing compliance with government regulations, BK Market Policy, employment law, food safety, BK Security Policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
- as part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
- makes decisions or recommendations on the discipline and terminations of team members
- available to work evenings, weekends and holidays
- prompt and regular attendance for assigned shifts, meetings and training
- make guests feel special
- other duties as assigned by the General Manager, District Manager, Officer or Director of the Company
Job Criteria
Experience
No experience required
Job Location
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