Job Overview

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Compensation

Hourly
Range $14.75 - $17.25
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Benefits

family-oriented company culture
Great Working Hours
employee recognition programs
Community Involvement Opportunities
Competitive wages
Employee Discounts
education opportunities

Job Description

Mitra QSR is a prominent franchise organization operating primarily in the quick-service restaurant industry. With a strong affiliation with Yum Brands, the world's largest restaurant company known for operating over 60,000 restaurants globally, including famous brands such as KFC, Taco Bell, Pizza Hut, and The Habit Burger Grill, Mitra QSR stands as one of the largest KFC franchise organizations in the United States. From its inception as a single store in Texas, Mitra QSR has impressively expanded to operate 180 stores across 15 states, positioning itself as the third-largest KFC franchisee in the country. The company attributes this remarkable growth to its genuine passion for service, honesty, and continuous learning, coupled with a committed leadership team boasting 25-plus years of experience in KFC and Taco Bell operations and a dedicated team of area leaders with an average tenure exceeding 8 years.

At Mitra QSR, the company culture is family-oriented, prioritizing employee recognition programs, community involvement opportunities, and fostering an environment conducive to career growth and skill development. Employees benefit from competitive wages, flexible working hours—typically operating a day shift without breakfast hours and closing by 11 pm—and education opportunities including scholarships up to $20,000 for college or trade school as well as fully funded tuition-free degrees through the KFC Foundation. Mitra QSR offers not just employment but a pathway to a rewarding career enriched by experiences, growth prospects, and involvement in a thriving community.

The manager role at Mitra QSR is pivotal in maintaining the high standards synonymous with the KFC brand while ensuring excellent customer service and efficient restaurant operations. This full-time position involves overseeing restaurant operations, maintaining product quality, managing team dynamics, and creating a positive and productive work atmosphere. The managerial responsibilities span from ensuring food safety compliance and quality preparation to upholding cleanliness standards and providing leadership to the restaurant team.

Managers are expected to be approachable faces of the restaurant, exhibiting professionalism in appearance while fostering teamwork and employee development through active participation in training and mentorship. The role demands a strong work ethic, dependable attendance, and an enthusiastic approach to daily tasks. Managers will be instrumental in delivering superior guest experiences through friendly service, ensuring compliance with all safety regulations and company policies, and maintaining an environment that supports operational excellence.

In essence, Mitra QSR is not only looking for candidates to fill a managerial position but is inviting motivated individuals to become part of its thriving family culture, contributing to collective success and benefiting from the company’s commitment to employee advancement and recognition. Potential managers should be passionate, willing to learn, team-minded, and dedicated to providing top-tier service to the community they serve. This opportunity offers a dynamic career path within an expanding and well-respected franchise operation backed by a globally recognized brand.

Job Requirements

  • Must be at least 18 years old with valid U.S. ID
  • Must be flexible with work hours including weekends and holidays
  • Ability to stand for lengthy periods and lift up to twenty-five pounds
  • Willing to have fun and embrace the Mitra culture

Job Qualifications

  • Great attitude with willingness to smile
  • Team player committed to shared success
  • Enjoys learning and following processes and guidance
  • Previous experience in restaurant or team management is a plus
  • Strong communication and leadership skills

Job Duties

  • Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
  • Follow all food safety protocols to ensure the health and safety of our customers
  • Be involved in prepping and cooking food according to standards if age permits
  • Maintain a professional appearance adhering to uniform and grooming standards
  • Collaborate well with other team members to create a positive work environment
  • Actively participate in training sessions and apply learning on the job
  • Keep the restaurant clean and well-maintained including front-of-house, kitchen, and equipment

Job Criteria

Experience

No experience required


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