Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
performance bonuses
Job Description
Smokehouse is a vibrant and customer-centric restaurant known for its commitment to delivering exceptional dining experiences to its guests. As a well-established name in the culinary industry, Smokehouse combines an inviting atmosphere with a dedication to quality food and outstanding customer service. This restaurant has built a reputation for creating memorable moments for customers through its flavorful menu offerings and attentive service standards. Located in a bustling area, Smokehouse attracts a diverse clientele, making it a dynamic workplace for passionate hospitality professionals. The company fosters a collaborative environment where teamwork and a positive attitude are highly valued, contributing to the overall success and growth of the business.
The Smokehouse Manager role is a pivotal position designed for individuals who are enthusiastic leaders with a passion for hospitality. This role entails overseeing the day-to-day operations of the restaurant while inspiring and motivating the team to achieve excellence in customer service and guest satisfaction. The Manager is responsible for fostering a welcoming environment where guests feel valued and well cared for, ensuring that every aspect of the dining experience meets the highest standards. This includes managing staff schedules, conducting hiring and training sessions, supervising restaurant cleanliness and maintenance, and ensuring the smooth functioning of POS systems and cash handling. The Manager also plays a critical role in enforcing health, safety, and sanitation regulations to maintain a safe and clean environment for both employees and patrons.
In addition to operational responsibilities, the Smokehouse Manager is expected to lead by example, demonstrating strong work ethic, exceptional communication skills, and the ability to handle challenges calmly and resourcefully. This leadership role requires creativity, organizational skills, and a proactive approach to problem-solving, ensuring that the restaurant runs efficiently and profitably. The Manager’s presence is vital in creating a positive team culture that encourages collaboration and continuous improvement, making this position an exciting opportunity for those who thrive in a fast-paced, customer-focused setting. Employment type is full-time, and while salary details are not specified, the position offers the chance to grow within a respected hospitality brand. Individuals with experience and a dedication to delivering quality service will find the Smokehouse Manager role rewarding and impactful within this thriving restaurant environment.
The Smokehouse Manager role is a pivotal position designed for individuals who are enthusiastic leaders with a passion for hospitality. This role entails overseeing the day-to-day operations of the restaurant while inspiring and motivating the team to achieve excellence in customer service and guest satisfaction. The Manager is responsible for fostering a welcoming environment where guests feel valued and well cared for, ensuring that every aspect of the dining experience meets the highest standards. This includes managing staff schedules, conducting hiring and training sessions, supervising restaurant cleanliness and maintenance, and ensuring the smooth functioning of POS systems and cash handling. The Manager also plays a critical role in enforcing health, safety, and sanitation regulations to maintain a safe and clean environment for both employees and patrons.
In addition to operational responsibilities, the Smokehouse Manager is expected to lead by example, demonstrating strong work ethic, exceptional communication skills, and the ability to handle challenges calmly and resourcefully. This leadership role requires creativity, organizational skills, and a proactive approach to problem-solving, ensuring that the restaurant runs efficiently and profitably. The Manager’s presence is vital in creating a positive team culture that encourages collaboration and continuous improvement, making this position an exciting opportunity for those who thrive in a fast-paced, customer-focused setting. Employment type is full-time, and while salary details are not specified, the position offers the chance to grow within a respected hospitality brand. Individuals with experience and a dedication to delivering quality service will find the Smokehouse Manager role rewarding and impactful within this thriving restaurant environment.
Job Requirements
- Demonstrated restaurant leadership experience of 3+ years
- excellent customer service, interpersonal skills and work ethic
- organized and capable of multitasking with attention to detail
- knowledge of Microsoft applications including Word and Excel and POS systems
- high standards of personal hygiene and personal appearance
- ability to be on feet for several hours at a time
- Servsafe training preferred
- strong guest service, communication, leadership and conflict resolution skills
- ability to supervise, train and motivate team members
- minimum high school diploma or GED
- valid driver’s license with reliable transportation
Job Qualifications
- Minimum high school diploma or GED
- demonstrated restaurant leadership experience of 3 or more years
- excellent customer service and interpersonal skills
- knowledge of Microsoft Word, Excel, and POS systems
- strong guest service, communication, leadership, and conflict resolution skills
- ability to supervise, train, and motivate team members
- Servsafe training preferred
Job Duties
- Lead and motivate the restaurant team to achieve high levels of customer service and guest satisfaction
- manage team scheduling, training, hiring, and supervision
- oversee completion of opening and closing duties and maintain cleanliness and maintenance
- handle daily deposits and ensure correct operation of POS systems
- balance daily and nightly cash drawers and POS
- oversee inventory and maintenance
- provide excellent customer service to guests and leadership to employees
- enforce and monitor health, safety, and sanitation standards
- ensure adherence to safety and security procedures within the restaurant
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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