Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $21.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Career Development
flexible schedule

Job Description

Burger King is a globally recognized fast-food restaurant chain known for its flame-grilled burgers, fast service, and commitment to customer satisfaction. Founded in 1954, Burger King has grown into one of the largest quick-service restaurant brands worldwide, with thousands of locations serving millions of customers daily. The company prides itself on its iconic menu offerings, including the Whopper sandwich, and its mission to provide quality food promptly with excellent customer service in a clean and welcoming environment. As a prominent player in the fast-food industry, Burger King emphasizes innovation, operational efficiency, and employee development to maintain its leadership position and continually enhance the guest experience.

The Assistant Manager (AM) position at Burger King is an essential leadership role supporting the Restaurant General Manager in driving the daily operations of a single restaurant. This role involves managing financial controls, team development, guest services, and ensuring compliance with company policies and government regulations. The AM is responsible for overseeing multiple shifts and operations when the General Manager is unavailable. This position requires a dynamic individual capable of working long or irregular hours, including extra shifts, to ensure the restaurant runs smoothly and achieves targeted results in sales, profitability, and employee retention.

Working closely with the General Manager, the Assistant Manager leads and motivates the restaurant team to deliver fast, friendly service within established speed of service guidelines. The role includes supervising, training, and developing staff, ensuring all team members understand and comply with Burger King's operational standards and policies. The AM is also involved in financial management such as cash controls, inventory management, labor scheduling, and applying financial reports to optimize restaurant performance. Furthermore, the Assistant Manager plays a key role in recruitment, hiring, retention, disciplinary actions, and employee advancement, contributing to a positive and productive work environment.

This position demands excellent communication and interpersonal skills, organizational talent, problem-solving abilities, and a professional appearance. The Assistant Manager must be adept at budget management and interpreting business reports, applying mathematical concepts, and efficiently planning and prioritizing tasks under pressure. The role also requires physical stamina for bending, stooping, lifting heavy items, and standing for extended periods, all while maintaining a focus on guest satisfaction and a safe working environment. Burger King offers a challenging yet rewarding career opportunity for individuals seeking to advance their managerial skills in a fast-paced quick service restaurant setting.

Job Requirements

  • Must be 18 years of age or older
  • Has an automobile with the required insurance coverage available to drive for the company
  • Valid driver’s license
  • High school diploma or GED required, some college preferred
  • Complete all internal certification programs
  • 1 of experience working in the quick service restaurant industry

Job Qualifications

  • Excellent oral and written communication and interpersonal skills
  • Professional personal appearance
  • Ability to organize and prioritize various duties and work under pressures of deadlines
  • Ability to resolve problem situations immediately
  • Ability to develop, execute and follow-up on action plans and management developmental plans
  • Ability to construct and work within a budget
  • Ability to read, write, analyze and interpret general business reports
  • Ability to apply mathematical concepts such as fractions, percentages, ratios and proportions to practical situations
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to use a computer and calculator
  • Ability to work flexible hours
  • Ability to work days, evenings, weekends and holidays
  • Ability to work 50 - 65 hours per week up to six days a week

Job Duties

  • Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
  • Motivates and directs team members and shift supervisors to exceed guest expectations with fast and friendly service in clean surroundings
  • Supervises and trains team members and shift supervisors on team stations, BKC products, processes and policies
  • Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
  • Assists RGM in enforcing compliance with government regulations, BK market policy, employment law, food safety, BK security policy, operations, and BK policies and procedures relating to all restaurant activities across shifts
  • Recruits, hires, trains and works to retain effective team talent by making decisions or recommendations on hiring and advancement
  • Makes decisions or recommendations on the discipline and terminations of team members
  • Available to work evenings, weekends and holidays
  • Prompt and regular attendance for assigned shifts, meetings and training
  • Make guests feel special
  • Other duties as assigned by the General Manager, District Manager, Officer or Director of the Company

Job Criteria

Experience

Mid Level (3-7 years)


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