Job Overview

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Compensation

Hourly
Range $16.25 - $18.75
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Benefits

family-oriented company culture
Great Working Hours
employee recognition programs
Community Involvement Opportunities
Competitive wages
Employee Discounts
education opportunities

Job Description

Mitra QSR is a prominent player in the fast-food industry, recognized as one of the largest KFC franchise organizations in the United States. As part of the global Yum Brands network, which boasts nearly 60,000 restaurants worldwide including KFC, Taco Bell, Pizza Hut, and The Habit Burger Grill, Mitra QSR has expanded impressively from a single store in Texas to over 180 stores across 15 states. This growth places Mitra QSR as the third-largest KFC franchisee in the country. The company's foundational values are rooted in genuine passion for service, honesty, and growth. This passion fuels their commitment to continuous learning, adapting to the fast-evolving restaurant landscape, and fostering a culture where skills can be taught, but passion comes naturally.

Mitra QSR's leadership team brings more than 25 years of experience in KFC and Taco Bell alongside 10-plus years with the company, supported by over 30 area leaders with an average tenure exceeding eight years. This depth of expertise underscores Mitra QSR's commitment to operational excellence and a strong team culture.

The company prides itself on a family-oriented culture where employees enjoy great working hours, typically closing by 11 pm without breakfast shifts, and benefit from employee recognition programs and community engagement opportunities. Mitra QSR offers competitive wages and employee discounts, as well as educational initiatives such as KFC scholarships worth up to $20,000 for college or trade school, tuition-free degrees funded by the KFC Foundation, and clear paths for career advancement.

The Manager role at Mitra QSR is pivotal for ensuring the smooth operation of the restaurant and delivering exceptional customer experiences. This full-time position centers on managing day-to-day restaurant operations, overseeing product preparation, cultivating positive customer relations, and leading the team to meet high standards of quality and service. The role demands a hands-on approach, including involvement in food preparation when necessary, adherence to food safety protocols, and maintaining the cleanliness and professional appearance of the restaurant environment.

Managers are expected to embody the Mitra QSR culture by demonstrating dependable work ethic, team spirit, and a commitment to delivering great service consistently. The role also involves collaboration with supervisors and participation in continuous training and development, further supporting career growth within the organization.

This opportunity is ideal for individuals who bring a positive attitude, a team-oriented mindset, and a desire to learn and grow in a dynamic restaurant setting. Mitra QSR offers a supportive environment where passion fuels success, encouraging each team member to play a critical role in the company’s ongoing expansion and success. Join the Mitra family and be part of an industry leader committed to your professional development and financial success.

Job Requirements

  • Must be at least 18 years old with valid U.S. ID
  • Must be flexible with work hours including weekends and holidays
  • Ability to stand for lengthy periods and lift up to twenty-five pounds
  • Be willing to have fun and be part of the Mitra culture

Job Qualifications

  • Great attitude and willingness to smile
  • Ability to work as a team player
  • Enjoys learning and following processes and guidance

Job Duties

  • Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
  • Follow all food safety protocols to ensure the health and safety of our customers
  • Involve in prepping and cooking food according to standards if not a minor
  • Maintain a professional appearance by wearing appropriate uniform and adhering to grooming standards
  • Collaborate well with other team members to create a positive and productive work environment
  • Take direction from supervisors and managers, participate actively in training sessions, and apply learning on the job
  • Keep the restaurant clean and well-maintained, including front-of-house, kitchen, and equipment

Job Criteria

Experience

No experience required


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