Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $44,000.00 - $60,000.00
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Work Schedule

Flexible
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Benefits

Competitive salaries
Health Insurance
Dental Insurance
Vision Insurance
generous vacation
401(k)
short term disability
College Tuition Reimbursement Program

Job Description

Peter Piper Pizza is a well-established family entertainment and dining destination known for its lively atmosphere, excellent food, and welcoming environment aimed at making celebrations unforgettable for kids and families. The company operates a chain of pizza restaurants offering a fun experience with quality food and exceptional guest service. Peter Piper Pizza places a strong emphasis on guest satisfaction, ensuring that every visit is memorable and enjoyable, especially for families looking to create joyful moments together. The company fosters a culture that values teamwork, professionalism, and a commitment to high operational standards in a fast-paced setting. As a vibrant establishment, it remains open during weekends, late evenings, and holidays to accommodate its guests' schedules and celebrations.

The role of a Manager at Peter Piper Pizza is pivotal to the restaurant's success, focusing on supervising and training a sizable team of 20 to 45 members to uphold excellent guest service standards. This position demands a dedicated leader who can oversee food preparation, ensure safety and quality standards are met, and develop innovative strategies to surpass sales goals. Working in a fast-paced, high-energy environment, the Manager embodies the core company mission that "EVERY GUEST LEAVES HAPPY," highlighting the importance of guest satisfaction in every aspect of operations. This leadership role also involves managing the restaurant's profitability by implementing effective marketing strategies, controlling labor costs, maintaining inventory, and carefully producing financial reports to drive positive results. The Manager is responsible for providing an outstanding dining experience, handling guest inquiries and complaints with professionalism, and fostering a clean, friendly, and efficient atmosphere.

Flexibility is crucial in this role, as Managers must be ready to work varied shifts including days, evenings, weekends, and holidays, with hours potentially reaching up to 55 per week. The position offers an opportunity to grow professionally within a supportive company that values communication, interpersonal skills, and teamwork. Being able to operate a point of sale terminal and possessing basic computer skills are essential for managing daily transactions and restaurant operations effectively. The role also demands physical stamina for standing long hours and lifting up to 50 pounds. Compliance with company policies regarding appearance and certifications (such as Seller/Server Certification and health certification) within 90 days of employment is mandatory.

In summary, the Peter Piper Pizza Manager position is a challenging yet rewarding leadership opportunity for individuals passionate about delivering excellent customer service, driving sales performance, and creating a fun and safe environment for families. It requires a combination of managerial expertise, strong communication skills, and hands-on operational involvement to ensure the restaurant meets and exceeds its business goals while making every guest's visit truly special.

Job Requirements

  • Must be at least eighteen (18) years of age
  • High school diploma or GED required
  • Pass the company’s background process
  • Have a clear driving record and proof of insurance
  • Able to lift/move up to 50 pounds
  • Able to stand for long periods of time
  • Within 90 days of employment a manager must obtain a valid, state approved seller/server certification for alcohol and obtain a health certification
  • No visible tattoos on the head, neck or face above the uniform and no visible tattoos on arms or hands, except for one smaller than 1 inch by 1 inch, unless concealed with clothing or natural colored concealer
  • May perform essential functions and duties, as listed in the restaurant manager job description

Job Qualifications

  • High school diploma or GED
  • Good oral communication and interpersonal skills
  • Professional personal appearance
  • Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form
  • Ability to use a computer and calculator
  • Comfortable working in a fast-paced environment
  • Ability to interact productively with co-workers and function well in a team environment
  • Ability to resolve guest issues with tact
  • Ability to work flexible hours including days, evenings, and weekends

Job Duties

  • Overall operation of a single restaurant ensuring desired restaurant outcomes including increased sale profitability and employee retention
  • Ability to interact with customers, provide excellent guest service, effective dining room management and answer guest inquiries and complaints
  • Motivate and direct team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings
  • Assume full accountability for the restaurant profit and loss management by implementing marketing strategies, following cash control procedures, maintaining inventory, producing quality products, managing labor, and reviewing financial reporting to enhance restaurant results
  • Ability to operate point of sale terminal

Job Criteria

Experience

Mid Level (3-7 years)


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