Job Overview

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Compensation

Hourly
Range $16.75 - $19.25
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Benefits

family-oriented company culture
Great Working Hours
employee recognition programs
Community Involvement Opportunities
Competitive wages
Employee Discounts
education opportunities

Job Description

Mitra QSR is one of the largest KFC franchise organizations in the United States, operating 180 stores across 15 states and ranking as the third-largest KFC franchisee in the country. As part of the Yum Brands family, which owns over 30,000 KFC locations worldwide and other major restaurant brands such as Taco Bell, Pizza Hut, and The Habit Burger Grill, Mitra QSR stands within a global enterprise recognized as the world's largest restaurant company. Yum Brands opens a new restaurant approximately every two hours, underscoring the dynamic growth and expansive reach of this industry leader. With a leadership team boasting over 25 years of combined experience alongside 30 area leaders averaging more than 8 years of tenure, Mitra QSR prides itself on a family-oriented culture characterized by a passion for service, honesty, and continuous growth. The company's commitment to personal and professional development is reflected in its comprehensive training resources, employee recognition programs, community involvement opportunities, and educational scholarships including tuition-free degrees funded by the KFC Foundation.

The role of Manager at Mitra QSR is pivotal in driving the operational excellence and customer satisfaction that define the company. This position involves managing all facets of restaurant operations, including product preparation, customer relations, team management, and maintaining the highest standards of food safety and quality. Managers work closely with team members to ensure a welcoming, efficient, and positive environment for guests and staff alike. They are responsible for upholding the company’s appearance and grooming standards, leading by example as the face of the restaurant. The role demands a blend of leadership, enthusiasm, teamwork, and dedication to service excellence. Managers are also actively engaged in their own learning and development through ongoing training sessions and are expected to foster a culture of collaboration and growth within their teams. This opportunity offers competitive wages, reasonable working hours without breakfast shifts, and a supportive environment that encourages career advancement and financial success within the Mitra family culture.

Job Requirements

  • Must be at least 18 years old with valid U.S. ID
  • Must be flexible with work hours, including weekends and holidays
  • Ability to stand for lengthy periods and lift up to twenty-five pounds
  • Be willing to have fun and be part of the Mitra culture

Job Qualifications

  • Great attitude with willingness to smile
  • Team player with the ability to work collaboratively
  • Learner mindset with enjoyment of learning and following processes and guidance

Job Duties

  • Ensure every customer has an excellent experience by greeting them warmly, providing quick and efficient service, and delivering great food with a smile
  • Follow all food safety protocols to ensure the health and safety of our customers
  • Be involved in prepping and cooking food according to standards if not a minor
  • Maintain a professional appearance by adhering to uniform and grooming standards
  • Collaborate with other team members to create a positive and productive work environment
  • Take direction from supervisors and managers, participate actively in training, and apply learned skills on the job
  • Keep the restaurant clean and well-maintained, including front-of-house, kitchen, and equipment

Job Criteria

Experience

No experience required


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