Manager

On the Go is a leading hospitality company that has transformed the dining and retail experience for travelers across North America. The company operates over 300 unique dining and retail locations primarily situated in some of the busiest airports on the continent. Known for combining world-class hospitality with award-winning dining concepts and innovative technology, On the Go aims to deliver exceptional guest experiences to every customer that passes through its doors. The company’s commitment to people-first values ensures a supportive and growth-oriented environment for its team members. With a focus on care, continuous improvement, quality, and teamwork, On the Go fosters an inclusive, safe, and uplifting workplace where employees feel respected, empowered, and motivated to contribute their best.

The Manager role at On the Go, based at the Minneapolis-Saint Paul International Airport (MSP), is pivotal to maintaining operational excellence across diverse dining and retail concepts. This position offers an annual compensation range of $60,000 to $65,000 and reports directly to senior management. The Manager is responsible for leading daily operations seamlessly across various service formats, including quick-service restaurants, full-service dining, and retail shops. This leadership role requires ensuring that every shift operates efficiently, safety is prioritized, and service quality remains exceptional. The Manager plays a central part in scheduling, staffing, and delivering a high-energy, engaging customer experience that consistently meets On the Go’s standards.

Moreover, the Manager oversees the onboarding and training of new team members, providing strong support and clear communication to align and motivate crews. They champion safety protocols, ensuring compliance with company policies and local regulations, while actively addressing and correcting issues identified through audits. The position demands excellent organizational and communication skills as well as flexibility to work varied schedules, including early mornings, nights, weekends, holidays, and inclement weather conditions. Prospective candidates with a hospitality degree and 3-5 years of management experience, preferably with a multi-unit background, will find this role particularly rewarding. Fluency in Microsoft Office Suite and strong interpersonal abilities to lead a team and uphold the company’s high standards are essential. On the Go’s status as an equal opportunity employer highlights their commitment to diversity and inclusion in hiring practices.