MANAGER

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Salary

Range $44,000.00 - $60,000.00

Work Schedule

Flexible

Day Shifts

Weekend Shifts

Benefits

Competitive salaries

Health Insurance

Dental Insurance

Vision Insurance

generous vacation

401(k)

short term disability

College Tuition Reimbursement Program

Job Description

Peter Piper Pizza is a renowned family-friendly restaurant chain dedicated to providing a joyful dining experience for kids and families. Established with the mission to create fun and memorable moments, Peter Piper Pizza specializes in delivering delicious pizza alongside a lively atmosphere filled with entertainment and activities suitable for all ages. With multiple locations spanning various regions, Peter Piper Pizza emphasizes not only great food but also exceptional customer service, making it a popular choice for birthday parties, family gatherings, and social events. The company prides itself on fostering a welcoming environment where guests feel valued and special during every visit. They focus on community involvement and maintaining high standards of quality, safety, and cleanliness across all their restaurants.

The Manager role at Peter Piper Pizza is a pivotal leadership position responsible for overseeing the daily operations of a single restaurant location. The Manager supervises and trains a team ranging from 20 to 45 team members, ensuring that all guests receive excellent service in a fast-paced, high-energy setting where the motto "EVERY GUEST LEAVES HAPPY" is a top priority. This role requires a dynamic individual capable of managing food preparation, safety, and quality control while developing strategies to exceed sales goals. The position demands flexibility as it involves working varied shifts, including weekends, late evenings, and holidays, with the possibility of up to 55 hours per week.

In addition to hands-on management responsibilities, the Manager is accountable for the restaurant’s profitability by implementing effective marketing strategies, controlling cash flow, maintaining inventory, managing labor costs, and analyzing financial reports to drive business results. They must also ensure that customer interactions are positive, addressing inquiries and complaints promptly and professionally. Furthermore, this role involves motivating and directing team members to deliver fast, accurate, and friendly service while maintaining clean and inviting surroundings. Proficiency in operating point of sale terminals and adhering to health and safety regulations is essential. This leadership position is not only about managing operations but also about inspiring a team to create special experiences for families and children. The Manager at Peter Piper Pizza plays a crucial role in sustaining the brand’s reputation and ensuring customer satisfaction at every level.

Job Requirements

Must be at least eighteen 18 years of age
High school diploma or GED required
Pass the company’s background process
Have a clear driving record and proof of insurance
Able to lift move up to 50 pounds
Able to stand for long periods of time
Within 90 days of employment a Manager must obtain a valid state approved Seller Server Certification for alcohol and obtain a health certification
No visible tattoos on the head neck or face above the uniform and no visible tattoos on arms or hands except for one smaller than 1 inch by 1 inch unless concealed with clothing or natural colored concealer

Job Qualifications

Must be at least eighteen 18 years of age
High school diploma or GED required
Pass the company’s background process
Have a clear driving record and proof of insurance
Able to lift move up to 50 pounds
Able to stand for long periods of time
Within 90 days of employment a Manager must obtain a valid state approved Seller Server Certification for alcohol and obtain a health certification
No visible tattoos on the head neck or face above the uniform and no visible tattoos on arms or hands except for one smaller than 1 inch by 1 inch unless concealed with clothing or natural colored concealer
Good oral communication and interpersonal skills
Professional personal appearance
Ability to interpret a variety of instructions furnished in written oral diagram or schedule form
Ability to use a computer and calculator
Willing to accomplish all restaurant tasks
Comfortable working in a fast-paced environment
Ability to interact productively with co-workers and function well in a team environment
Ability to resolve guest issues with tact
Ability to work flexible hours Ability to work days evenings and weekends

Job Duties

Overall operation of a single restaurant ensuring desired restaurant outcomes increased sale profitability and employee retention
Ability to interact with customers provide excellent guest service effective dining room management and answer guest inquiries and complaints
Motivate and direct team members to exceed customer expectations with fast accurate friendly service in clean surroundings
Assume full accountability for the restaurant profit and loss management by implementing marketing strategies following cash control procedures maintaining inventory producing quality products managing labor and reviewing financial reporting to enhance restaurant results
Ability to operate point of sale terminal