Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,000.00 - $64,900.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling

Job Description

Chili's is a renowned casual dining restaurant that first opened its doors in Dallas, Texas in 1975. Since its inception, Chili's has established itself as a beloved destination for classic American favorites such as Big Mouth burgers, house-smoked ribs, full-on fajitas, and hand-shaken margaritas. The franchise has grown tremendously over the decades, boasting a strong legacy built on service, hospitality, and community involvement. Chili's commitment to delivering an exceptional dining experience has made it a favorite for families, friends, and guests seeking not only great food but also a welcoming and fun atmosphere. Operated by an independent franchise owner, this particular location embraces the overarching values of Chili's but may offer location-specific benefits. Interested candidates are encouraged to review the franchise-specific hiring website for the most current job availability.

The role of a Chili's Manager is vital to the success of the restaurant. Known for a deep passion for hospitality, Chili's Managers thrive in a people-centric environment and excel at creating memorable experiences for both Team Members and Guests. This leadership position demands a strong commitment to teamwork and a professional yet engaging mindset. Chili's fosters a culture that balances hard work with fun, recognizing and celebrating those who go above and beyond.

Managers are entrusted with leading high-energy shifts ensuring every guest enjoys exceptional service while maintaining operational standards and financial responsibility. They serve as champions of the restaurant's culture and values, driving business outcomes by utilizing Chili's systems and processes such as cost control and quality line checks effectively. Managers also play a crucial role in talent development, from hiring and training to retaining and mentoring team members for larger responsibilities.

In this role, you will need to embody Chili's cultural beliefs which emphasize that Every Guest Counts, Food Perfection, Accountability, and Playing Restaurant. Success in this position requires a person-oriented approach that fosters open communication, transparency, and mutual respect among team members. You will be the bridge between team members and management, inspiring and influencing behaviors aligned with restaurant initiatives and change management.

Moreover, managers must follow safe food handling procedures and uphold the highest standards of food quality and operational excellence. The job requires a dynamic individual who is dependable, a great multitasker, and comfortable working in a fast-paced, energetic environment. Located at 800 E Dimond Blvd #162, this role offers a unique opportunity to grow your career within a respected brand that values community engagement and guest satisfaction. The career area associated with this position includes management opportunities offering professional growth and development in the hospitality industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality or restaurant management preferred
  • Ability to lead a team effectively
  • Strong problem-solving skills
  • Excellent multitasking ability
  • Dependable and proactive attitude
  • Ability to work flexible hours including evenings and weekends

Job Qualifications

  • Previous management experience in a restaurant or hospitality setting
  • Strong leadership and interpersonal skills
  • Ability to work in a fast-paced environment
  • Excellent communication skills
  • Proven ability to motivate and develop team members
  • Knowledge of food safety and operational standards
  • High school diploma or equivalent

Job Duties

  • Ensure a great guest experience
  • Role model and hold team members accountable to operational and quality standards
  • Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
  • Foster open communication between team members and management
  • Influence team member behaviors by championing change and restaurant initiatives
  • Lead with heart and mind
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality line checks
  • Hire, train, retain, and develop team members to take on larger roles
  • Drive guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and cultural beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant

Job Criteria

Experience

Mid Level (3-7 years)


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