Manager

On the Go (OTG) is a pioneering hospitality company that has significantly enhanced the travel experience across some of North America’s busiest airports. Specializing in dining and retail services, the company operates over 300 unique locations that blend world-class hospitality, award-winning dining concepts, and cutting-edge technology. This integration not only elevates the guest experience but also ensures efficiency and a modernized approach to food and retail service. The company is firmly dedicated to creating an inclusive and dynamic workplace culture that prioritizes employee growth, respects diversity, and nurtures team collaboration. On the Go values Care, Continuous Improvement, Quality, and Teamwork, which profoundly influence their work ethic and customer service philosophy. Working for OTG means becoming part of a passionate team where the focus is not just on business success but also on the well-being and professional development of its Crewmembers.

The role of Manager at OTG is critical to operational excellence and guest satisfaction. Located at the Philadelphia International Airport, this position offers an annual compensation range of $60,000 to $65,000 and reports directly to Senior Management. The Manager will oversee daily operations across various OTG concepts, ranging from full-service restaurants to retail and quick service restaurants (QSR). The primary responsibility is to ensure smooth, efficient, and quality service delivery by leading and motivating a diverse team of Crewmembers. This role demands hands-on leadership and a proactive approach toward maintaining high standards in food safety, presentation, and guest service.

The Manager is also responsible for staffing, scheduling, and training initiatives that foster an environment where every team member can succeed. Creating a positive workplace atmosphere is central to this role, as is ensuring full compliance with safety regulations and company policies. The Manager must respond swiftly to audits and implement corrective actions to maintain operational integrity. Excellent communication skills are crucial, as the position involves continual interaction with teams, senior leadership, and customers. Flexibility in working hours, including early mornings, nights, weekends, holidays, and challenging weather conditions, is essential. This role offers the opportunity to contribute directly to the company’s mission of transforming airport dining and retail experiences while advancing one’s career in a supportive environment that values innovation and personal growth.