Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $60,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

This role is offered by a restaurant operated by an independent franchise owner, which provides a dynamic and supportive work environment where benefits may vary based on location. This particular position is located at 2319 Iowa in Lawrence, KS, and comes with an annual salary range of $50,000 to $60,000, emphasizing career growth in the management field. The hiring establishment focuses on delivering quality food and excellent customer service through committed and skilled staff. The franchise operates with a strong franchise system yet values the unique input and leadership of each location's management team to meet local community needs and maintain high operational standards.

The position available is a key management role serving as the assistant and right-hand person to the General Manager (GM). This role is vital as it ensures that all restaurant operations continue smoothly in the absence of the GM. The assistant manager supports a range of operational functions, including overseeing team member performance, managing food and labor costs, adhering to budget targets, and helping build sales strategies collaboratively with the GM. The role requires strong multitasking skills and the ability to handle multiple responsibilities to maintain the quality of both product and customer service.

As part of the duties, the assistant manager is responsible for maintaining operational equipment, managing food and beverage preparation and inventory, handling vendor relations and invoices, ensuring cash and POS system accuracy, and maintaining detailed communication logs. They are expected to be skilled in safe food handling, adhering strictly to local health standards and readiness inspections to guarantee food safety and compliance. This role also demands a deep understanding of the business plan, with the assistant manager playing a proactive role in preparing tactics and ideas that align with company goals and quarterly objectives.

This position also includes a significant leadership and mentoring component. The assistant manager must exhibit the company’s Service 101 methods and P.A.C.E. management style, serving as a role model and accountability partner during shifts. They are expected to influence operational efficiency, support training and development of hourly team members and other managers, and provide timely feedback to promote continuous improvement. Advancement preparation is also a key element, as the assistant manager works diligently on their career development plan towards becoming GM-ready, showing readiness to step into higher leadership roles.

Additional responsibilities include assisting with inventory counts and financial reconciliations, conducting maintenance reviews, and recommending repairs or budget-conscious expenditures to improve guest and team member experiences. The role requires a vocal leadership presence, consistently demonstrating commitment to both guests and team members, sometimes stepping into operational roles like food server, expo, or line cook to support the team as needed.

Overall, this role blends hands-on operational leadership with strategic planning, team development, and customer service excellence. It is ideally suited for dependable, energetic team players who thrive in fast-paced environments and are ready to take on varied responsibilities to help run the restaurant efficiently and successfully. The position supports career growth for those eager to further develop their skills in restaurant management and leadership, with competitive compensation in Lawrence, KS.

Job Requirements

  • high school diploma or equivalent
  • prior experience in a managerial or supervisory position in the restaurant industry
  • ability to stand and walk for 100% of the shift
  • physical strength to lift and carry up to 70 pounds multiple times
  • ability to work in hot and damp environments
  • proficiency with kitchen equipment and utensils
  • strong verbal communication skills
  • dependable and team-oriented
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • high school diploma or equivalent
  • experience in restaurant management or supervisory role
  • strong leadership and team-building skills
  • knowledge of food safety standards and procedures
  • ability to manage budgets and labor costs
  • excellent communication skills
  • proficiency with POS systems
  • training and mentoring abilities
  • ability to multitask and work in fast-paced environments
  • commitment to customer service excellence

Job Duties

  • support all restaurant operations and conditions to ensure the quality of the product and customer service
  • communicate with team members, guests, vendors and Hielan personnel for various needs
  • proficient as kitchen manager as Hielan area of responsibility
  • understand and practice safe food handling procedures to ensure compliance with local health standards
  • work the quarterly business plan and prepare ideas and tactics with the GM
  • demonstrate Hielan's Service 101, P.A.C.E. and be a role model during shifts
  • influence running the restaurant to budget targets
  • follow operational systems including manager timeline and quality line checks
  • work on the Hielan Manager Career Development plan towards GM readiness
  • assist and recommend personnel decisions
  • train hourly team members and maintain training standards
  • mentor managers and shift leaders
  • provide candid, timely feedback to team members
  • perform monthly maintenance checklist and recommend repairs
  • assist in inventory counts and reconciliation
  • be a vocal leader committed to guests
  • perform duties of food server, expo, line cook, service assistant or food runner when needed

Job Criteria

Experience

Mid Level (3-7 years)


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