Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
Parental leave
Adoption assistance
short-term disability
long-term disability
Life insurance
accident insurance
critical illness insurance
Identity Theft Protection
Employee assistance program
Business travel insurance
401(k) retirement plan
flexible spending accounts
tuition reimbursements
Monthly Profit-Sharing Program
Quarterly Restricted Stock Units Program
Annual holiday bonus

Job Description

Jaggers is a vibrant restaurant that forms part of the well-respected Texas Roadhouse brand family, known for delivering legendary food and hospitality. The brand specializes in serving classic American favorites including burgers, chicken, salads, and shakes, creating a casual and inviting dining experience for guests. With a passion for high-quality meals and exceptional service, Jaggers has grown to become a favorite dining spot for people looking for both comfort food and a welcoming atmosphere. The restaurant prides itself on its commitment to both employee and guest satisfaction, fostering a culture that values fun, flexibility, and growth opportunities. Jaggers emphasizes a team-oriented environment where employees are encouraged to develop their skills and build their careers while contributing to a positive dining experience for all customers.

The Manager role at Jaggers is an exciting leadership opportunity designed for individuals passionate about hospitality and operational excellence. This position works closely with the Managing Partner to oversee the daily functions of the restaurant, ensuring that every guest receives fresh food and legendary service. The Manager's responsibilities include driving sales, enhancing guest satisfaction, training staff, and maintaining high standards of food handling and cleanliness. This role requires someone who enjoys multitasking, leading by example during peak hours, conducting quality checks, and actively engaging with guests to gather feedback. The Manager will also play a key role in promoting a safe and fun work environment aligned with the restaurant’s core values and operational goals. With flexible work schedules, opportunities for career advancement, and comprehensive training, Jaggers provides a supportive and dynamic setting in which the Manager can thrive and make a meaningful impact. Furthermore, the position offers a competitive total rewards package after 30 days of employment that includes medical plans, dental and vision insurance, paid leave options, and various financial and community support programs. This role is perfect for someone who is eager to lead a team in a fast-paced restaurant environment and deliver an outstanding dining experience every day.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a managerial role within the hospitality or restaurant industry
  • Knowledge of food safety regulations and compliance
  • Excellent leadership and organizational skills
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Strong communication skills
  • Ability to train and develop staff

Job Qualifications

  • Experience in restaurant management or leadership roles
  • Strong knowledge of food safety and hygiene standards
  • Excellent interpersonal and communication skills
  • Ability to lead and motivate a team
  • Problem-solving skills and attention to detail
  • Ability to handle high-pressure situations
  • Commitment to delivering exceptional customer service

Job Duties

  • Driving sales and guest satisfaction
  • Enforcing compliance with all employment policies in area of responsibility
  • Monitoring tickets and setting the pace during peak hours
  • Conducting formal line taste and temperature checks
  • Providing and overseeing thorough training
  • Maintaining proper food handling, maintenance, and storage of all items
  • Conducting table visits with guests to gather insights and assist in developing a sales strategy to improve guest experience and drive sales
  • Monitoring and maintaining cleanliness and proper maintenance of equipment directly or through staff
  • Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals
  • Maintaining cleanliness of the restaurant and safety of our guests at all times

Job Criteria

Experience

Mid Level (3-7 years)


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