Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities

Job Description

Our client is a distinguished restaurant chain committed to delivering an innovative and entertaining dining experience that transforms guests into loyal patrons and brand advocates. With a focus on quality service, hospitality, and guest satisfaction, this establishment prides itself on fostering a welcoming atmosphere that encourages customers to join as guests and leave as friends. The company is rooted in a culture that values teamwork, leadership, and continuous development, making it an excellent workplace for professionals seeking to thrive within the hospitality industry while contributing to a memorable dining environment. As a full-time position with an expectation of working around 55 hours per week, this role offers a stable career path with opportunities for growth and professional enrichment within a dynamic team setting.

The Restaurant Manager position is crucial for overseeing the day-to-day operations of the restaurant, ensuring that both front-of-house and back-of-house functions operate seamlessly and efficiently. Reporting to senior management including the General Manager, Director of Operations, and Executive VP of Operations, this leadership role encompasses responsibilities ranging from staff recruitment and training to budget management and guest relations. The Restaurant Manager is the driving force behind implementing the company’s 1-4-7 Mission, which emphasizes excellent guest service through innovative, consistent practices and team engagement.

In this role, the Restaurant Manager will be tasked with coaching and developing team members to maximize sales, control expenses, and meet budget targets, all while maintaining high standards for food quality, safety, and sanitation. They will serve as a role model for leadership behavior, ensuring compliance with all relevant policies and regulations, and fostering a positive work culture grounded on dignity and respect for every team member. The manager must demonstrate a service-minded attitude and be fully engaged in addressing guest concerns promptly and effectively. In addition, the role requires hands-on involvement in scheduling, inventory control, and cost management to meet sales goals and maintain operational excellence. This position demands flexibility, resilience, and the physical ability to meet the job’s rigorous requirements such as standing for long periods, lifting heavy items, and working in varying temperature conditions.

Overall, the Restaurant Manager is an ambassador of the brand’s vision, tasked with creating an environment where employees are well-trained and motivated, guests leave satisfied, and the restaurant achieves its financial and operational objectives. This is an ideal opportunity for a motivated hospitality professional with strong interpersonal skills, leadership experience, and a commitment to excellence in restaurant management who is looking to make a meaningful impact within a fast-paced and rewarding industry.

Job Requirements

  • High school diploma or high school equivalency required
  • bachelor's degree preferred
  • able to stand for 10 hours
  • able to lift at least 50 pounds
  • good hearing with or without accommodation
  • must be able to read, write and speak English
  • reliable transportation to and from work
  • basic computer usage skills
  • proficiency with Microsoft Office
  • ability to work 55 hours per week
  • tolerance for temperature changes and immersion in cleaning solutions
  • valid manager food safety certification
  • compliance with dress and appearance policy including black slip resistant shoes
  • regular attendance

Job Qualifications

  • High school diploma or equivalent
  • bachelor's degree preferred
  • knowledge of basic restaurant hospitality
  • proficient with Microsoft Office
  • valid manager food safety certification or other required certifications
  • ability to communicate effectively in English
  • coaching and leadership experience
  • experience in scheduling and team management
  • knowledge of food safety and sanitation regulations

Job Duties

  • Ensure each guest receives excellent service by leading and modeling the 1-4-7 Mission
  • onboard and train team members properly with a focus on the 1-4-7 Mission
  • recruit, develop, and communicate regularly with managers and team members
  • adhere to company policies and all relevant wage and hour regulations
  • manage front-of-house and back-of-house results within area of responsibility
  • conduct quarterly one-on-one reviews using SMART goals
  • write and manage team member schedules
  • control receiving and inventory and report issues to general manager
  • create, delegate, and ensure completion of daily goals and tasks
  • monitor sales performance and develop strategies to meet sales goals
  • ensure compliance with food and beverage recipes and standards
  • conduct initial interviews and recommend candidates for hire
  • control funds and bank deposits
  • ensure all equipment is maintained and in good repair

Job Criteria

Experience

Mid Level (3-7 years)


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