Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Bi-weekly pay
flexible scheduling
growth opportunities
Career Development
Free or discounted Dunkin' products
recognition programs
Employee rewards

Job Description

Dunkin' is a nationally recognized coffee and baked goods restaurant franchise known for its fast-paced service and customer-focused approach. As a locally owned and operated franchise, Dunkin' is deeply embedded in the communities it serves, offering fresh coffee, donuts, and other delicious treats to keep America running. The company prides itself on its commitment to quality products and exceptional guest experiences, driven by a dedicated team of individuals passionate about hospitality and service excellence. With a broad customer base, Dunkin' has continued to grow and evolve while maintaining a warm, friendly atmosphere that makes both customers and employees feel valued and appreciated.

We are currently seeking a motivated and experienced Restaurant Manager to lead our team at Dunkin'. This role is essential in ensuring daily operations run smoothly and guests receive top-notch service. As a hands-on leader, you will be responsible for managing staff performance, scheduling, inventory, and training, while upholding Dunkin's high standards for quality, safety, and cleanliness. With an emphasis on building a positive, team-first culture, the Restaurant Manager plays a pivotal role in fostering an environment where team members thrive and guests feel welcomed. By driving operational efficiency and cost control, you will contribute directly to the store's profitability and success. This position offers growth opportunities within the organization and the chance to be part of a brand that supports your professional development and values your contributions.

Job Requirements

  • 18 years or older
  • 1+ years of restaurant or retail management experience preferred
  • Strong leadership, organizational, and communication skills
  • Ability to recruit, train, and retain great team members
  • Availability for early mornings, weekends, and holidays

Job Qualifications

  • 1+ years of restaurant or retail management experience preferred
  • Strong leadership, organizational, and communication skills
  • Ability to recruit, train, and retain great team members
  • A passion for guest service and creating a positive team culture
  • Flexible availability including early mornings, weekends, and holidays
  • Must be 18 years or older

Job Duties

  • Lead and inspire your team to deliver excellent guest service and uphold Dunkin's high standards
  • Manage daily operations including scheduling, inventory, labor control, and training
  • Foster a positive, team-first culture while holding team members accountable
  • Resolve guest concerns quickly and professionally
  • Maintain food safety, cleanliness, and brand compliance standards
  • Drive profitability through effective cost control and operational efficiency
  • Support marketing efforts and local promotions to grow sales

Job Criteria

Experience

Mid Level (3-7 years)


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