Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

manager meals
Closed Christmas and Thanksgiving
Health ins
401k
vacations
Personal Days
Flexible work schedule
Vision ins
Dental ins
Life ins
short term disability
Online Universities
college scholarships

Job Description

Applebee's is a renowned American restaurant chain that began its journey in 1980 in Atlanta, Georgia. Founded by Bill and TJ Palmer, Applebee's has grown into a significant presence in the casual dining sector with nearly 2,000 locations across the United States and internationally. The restaurant is well-known for its neighborhood-style setting, where guests enjoy delicious food served with attentive service at great value. As a company, Applebee's prioritizes creating a welcoming atmosphere that feels like a local gathering spot, combining quality meals with a comfortable environment. This approach has helped Applebee's build a loyal customer base that appreciates both the food and the friendly service they receive.

The Restaurant Manager role at Applebee's is a vital leadership position focused on managing and enhancing the overall dining experience. This role involves overseeing the restaurant environment by ensuring prompt and friendly service, directing the performance of associates, and fostering a positive team culture rooted in the company’s Vision and Mission Statement. The manager acts as the bridge connecting guests and staff, with a goal of full table visitation and immediate resolution of any guest concerns. They enforce alcohol awareness and maintain inventory, presentation standards, and scheduling efficiency to meet sales demands effectively.

In addition, the manager plays a crucial role in associate performance management. This includes recruiting and training new managers and team members to maintain a highly skilled and professional staff. They provide regular feedback, conduct evaluations, and ensure all associates adhere to company policies. The focus on coaching and continuous development builds a motivated team that delivers consistent service excellence.

The position also requires responsibility for financial controls within the restaurant. The manager is tasked with overseeing cost management, compliance with legal regulations, accurate reporting, and asset control. This role demands attention to detail, integrity in cash handling procedures, and collaboration with the General Manager to ensure operational goals are met.

Personal and professional development are also key aspects of the Restaurant Manager’s responsibilities. The manager is expected to exemplify professionalism, demonstrate organizational skills, and maintain a strong guest focus. They are encouraged to engage with company technology, complete assignments punctually, and act as a role model by inspiring teamwork and cooperation among all associates.

Overall, this position is a dynamic and rewarding leadership opportunity within a well-established restaurant brand that values exceptional service, community connection, and operational excellence. Applebee's offers a supportive work environment with a comprehensive range of benefits that help managers thrive both professionally and personally. The employment type is full-time and the compensation reflects the managerial responsibilities in a competitive restaurant setting.

Job Requirements

  • Must be physically able to work at any duty station in the kitchen or service area
  • must be able to operate cash register
  • must be able to lift objects up to 40 pounds occasionally
  • must be willing to work flexible hours including weekends and holidays
  • must have reliable transportation
  • must demonstrate strong leadership and organizational skills
  • must be able to communicate effectively with associates and guests
  • must adhere to company policies and standards

Job Qualifications

  • Experience in restaurant management or similar leadership role
  • knowledge of customer service and hospitality industry standards
  • strong communication and interpersonal skills
  • ability to manage and motivate a team
  • proficiency in scheduling and inventory management
  • understanding of safety, security, and sanitation regulations
  • basic financial and cash handling skills
  • commitment to guest satisfaction and quality service
  • ability to handle stressful situations professionally
  • dedication to personal and professional development

Job Duties

  • Manages restaurant environment ensuring prompt friendly service
  • directs overall activities and performance of associates on a shift-by-shift basis
  • builds a culture using the Vision/Mission Statement to guide teamwork and results
  • ensures immediate response and correction of all verbal guest complaints
  • enforces alcohol awareness and maintains departmental inventory levels
  • schedules associates effectively to meet sales demands
  • maintains safety, security, cleanliness, and sanitation
  • performs routine maintenance and reports needed repairs
  • communicates with other managers through logs and meetings
  • manages associate performance through recruitment, training, feedback, and compliance
  • controls costs and assets and ensures compliance with laws and procedures
  • prepares and submits accurate paperwork and reports
  • fosters development of managers and associates
  • sets goals and action plans for growth
  • provides role model and professional image

Job Criteria

Experience

Mid Level (3-7 years)


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