Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid vacation
Paid holidays
Sabbatical
Tuition Assistance
Medical Coverage
dental coverage
vision coverage
flexible spending accounts
short-term disability
long-term disability
Life insurance
accident insurance
Paid Leaves of Absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts program

Job Description

This job opportunity is with a McDonald’s restaurant owned and operated by an independent franchisee, separate from McDonald’s USA. The franchisee holds a license to use McDonald’s logos and food products, but operates as a distinct business entity responsible for all employment matters including hiring, firing, supervision, staffing, and scheduling. McDonald’s USA plays no role in the employment process or decisions for this restaurant. Working here offers you a chance to be part of a globally recognized fast-food brand while enjoying the dynamics of a local business environment.

The position available is for a Shift Manager, an essential leadership role designed to inspire and guide a team that delivers fast, accurate, and friendly customer service. This role suits individuals aspiring to grow their career within the restaurant industry. It offers the opportunity to work varied hours, pursue education, build leadership skills, and be part of a supportive team environment where energy, purpose, and coaching are central. The Shift Manager plays a pivotal role in upholding the high standards of quality, service, and cleanliness that McDonald’s customers expect, ensuring every visit is a positive experience.

Shift Managers oversee their shifts by planning, monitoring the team’s performance, and ensuring safety, security, and profitability targets are met. They coordinate with the incoming shift manager to maintain continuity and operational excellence. Responsibilities also include managing food safety, internal communication, inventory, daily maintenance, and scheduling. This role fosters an environment where team members can thrive, learn, and succeed, providing opportunities to develop meaningful leadership skills that are transferable across the hospitality and retail sectors.

This career path not only supports your current ambitions but is also aligned with future goals, featuring benefits like tuition assistance, comprehensive training, and retirement plans. The role demands enthusiasm for leading a team in a fast-paced setting, a positive attitude, and the versatility to manage multiple duties effectively. This is your chance to join a dynamic company where your contribution is valued and your career growth encouraged. The employment type is full-time with competitive pay and exceptional benefits designed to support your personal and professional life.

Job Requirements

  • Must be 18 years or older
  • previous leadership experience preferred
  • ability to work flexible hours
  • ability to manage and lead a team
  • strong communication skills
  • commitment to customer service excellence
  • ability to work in a fast-paced setting

Job Qualifications

  • Previous leadership experience preferred
  • experience in restaurant, retail or hospitality environment ideal
  • positive team player attitude
  • ability to work in fast-paced environment
  • strong communication and interpersonal skills
  • flexible schedule
  • must be 18 years or older to be a manager

Job Duties

  • Lead shifts ensuring fast, accurate, friendly customer experiences
  • provide leadership to crew and other managers during shifts
  • plan and monitor performance during shifts
  • take actions to meet McDonald’s standards
  • monitor safety, security, and profitability
  • communicate with next shift manager for smooth transition
  • manage food safety, internal communication, inventory, daily maintenance and cleanliness
  • manage crew performance and training
  • ensure quality food production and exceptional customer service
  • manage scheduling and shifts
  • uphold safety and security standards

Job Criteria

Experience

Mid Level (3-7 years)


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