Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $50,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

competitive wage
best in class training
Continuous Learning
Advancement opportunities
Paid Time Off
Tuition Benefits
Medical
Dental
Vision
Community involvement
charitable involvement

Job Description

Dunkin' is a globally renowned brand recognized for its commitment to providing high-quality baked goods and coffee beverages to millions of customers daily. Founded in 1950 by Bill Rosenberg in Quincy, Massachusetts, Dunkin' has since expanded to become the world's leading baked goods and coffee chain with over 3 million customers served each day. The company offers a wide variety of products including 52 varieties of donuts, an extensive range of coffee beverages, bagels, breakfast sandwiches, and other baked goods. Today, Dunkin' operates through independently owned franchises, which uphold the brand's dedication to customer satisfaction and operational excellence. This particular opportunity is with a locally owned and operated Dunkin' franchise, committed to fostering a vibrant and dynamic work environment where employees can thrive and grow in their careers. Our franchise prides itself on maintaining a fast-paced, high-energy atmosphere that encourages team collaboration and direct interaction with a loyal customer base, ensuring a rewarding and engaging work experience. Being a franchisee of Dunkin' means being part of a community-focused business that values its employees as much as its customers, prioritizing hard work, enthusiasm, and development. We believe that our team members are the foundation of our success and offer unparalleled support, training, and advancement opportunities. We provide a competitive wage along with a comprehensive benefits package that includes paid time off, tuition benefits, and medical, dental, and vision insurance. Furthermore, we foster community involvement and charitable participation, making your work experience at Dunkin' not just about the job but about giving back and making a difference. As a Restaurant Manager with our Dunkin' franchise, you will play a critical role in overseeing overall restaurant operations to ensure both customer and business success. Your primary responsibility will involve maintaining an unwavering focus on customer service, leading with passion for results, and cultivating a motivated, high-performing team. You will be a problem solver who can foresee operational challenges before they arise, provide clear and precise direction, and act as a role model to the entire team. Your leadership will directly influence the store’s atmosphere, customer satisfaction levels, and team development, making this a position that offers both responsibility and personal fulfillment. The role demands strong verbal and written communication skills, excellent leadership abilities, and prior experience in managing fast food or quick service restaurant operations, ideally with at least three years of managerial experience. Reliability, punctuality, and a professional demeanor are expected at all times to support our commitment to excellence. This position is suited for individuals who thrive in a fast-moving environment and are passionate about delivering top-notch customer service while driving business success. Join our team today and be part of a reputed brand that truly values its employees and offers continuous learning and advancement opportunities. As a franchisee of Dunkin', we operate independently from Dunkin' Brands, Inc., providing a unique work environment shaped by local management but backed by a globally recognized name. If you're ready to make an impact and grow your career in the food service industry, apply now and become a vital part of the Dunkin' family.

Job Requirements

  • Arrives on time
  • Great with guests
  • Can foresee problems before they occur
  • A leader and role model for the employees
  • Previous managerial experience required at least 3 years
  • Previous fast food or quick service restaurant experience required
  • Top-notch customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership skills
  • Must submit to a background check
  • Reliable transportation
  • You are 18 years of age or higher per applicable law

Job Qualifications

  • Previous managerial experience of at least three years
  • Experience in fast food or quick service restaurants
  • Exceptional customer service skills
  • Strong verbal and written communication skills
  • Excellent leadership and team development abilities
  • Ability to problem solve proactively
  • Reliable and punctual work ethic

Job Duties

  • Oversee overall restaurant operations
  • Maintain a strong customer service focus
  • Lead, develop, and motivate the restaurant team
  • Solve problems proactively and efficiently
  • Ensure compliance with health and safety regulations
  • Manage inventory and supplies
  • Drive business results and meet performance goals

Job Criteria

Experience

Mid Level (3-7 years)


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