Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
Employee Discounts
Career development opportunities
flexible scheduling

Job Description

Jack in the Box is a renowned fast-food restaurant chain known for its innovative menu and commitment to delivering exceptional customer service. As a leader in the quick-service restaurant industry, Jack in the Box prides itself on creating a fun, clean, and welcoming environment for guests while maintaining a strong focus on quality and operational excellence. With locations nationwide, the company continues to grow and adapt, emphasizing employee development, community engagement, and customer satisfaction.

The Restaurant Manager role at Jack in the Box is a dynamic and rewarding position responsible for overseeing the entire operation of a single restaurant location. This leadership role requires managing day-to-day activities to ensure the restaurant meets sales, service, quality, and cleanliness standards. The manager is charged with training and guiding the staff to consistently deliver a "WOW" guest experience by providing quality food, excellent customer service, and a safe dining environment. Additionally, the manager plays a pivotal role in driving sales growth and maximizing profitability while ensuring compliance with company policies, health, and safety regulations.

This position demands a passionate leader who leads by example, maintaining visibility during shifts and interacting directly with guests to ensure satisfaction. The ideal candidate fosters a culture where the "guest comes first," demonstrates genuine hospitality, and resolves any guest concerns swiftly and professionally. Motivating and inspiring the team to achieve high performance, the manager ensures proper staffing, effective training, and equitable treatment of all employees.

The Restaurant Manager is also responsible for recruitment, performance evaluations, and employee development, with a focus on promoting from within. The role includes maintaining restaurant cleanliness according to the company's standards, utilizing management information tools for operational and financial analysis, identifying improvement opportunities, and implementing strategic initiatives to enhance restaurant performance.

This full-time position requires working approximately 45 hours weekly, with flexibility to cover busy periods, including weekends and holidays. The manager must possess strong organizational, communication, and leadership skills, combined with the ability to work effectively under pressure. A valid driver's license and access to a personal vehicle are necessary for bank deposits and visits to other business locations as required. Overall, this opportunity offers an exciting career path for individuals committed to team leadership and operational excellence within a well-established restaurant brand.

Job Requirements

  • internal promote preferred
  • ability to stand and walk 90-95 percent of the shift
  • ability to lift and carry 10-65 pounds
  • ability to take guests’ orders and operate a cash register
  • ability to read video monitors
  • ability and desire to work in a fast-paced environment
  • willingness to accept responsibility
  • must attain ServSafe certification or as required
  • must possess valid driver’s license and insurance
  • use personal vehicle for business travel
  • must be available any day and time
  • must be available to work busy days including weekends and holidays

Job Qualifications

  • high school diploma or equivalency
  • minimum of 1 year experience as a JIB Assistant Manager or similar role
  • 100 percent certified in all workstations
  • excellent interpersonal skills
  • self-starter with initiative
  • ability to perform basic math concepts
  • proven analytical skills
  • good organization and planning skills
  • valid driver’s license and insurance
  • ability to work a minimum of 45 hours per week
  • must be able to work weekends and holidays
  • must demonstrate integrity and ethical behavior
  • ServSafe certification or equivalent required

Job Duties

  • set the customer service example by maintaining visibility and interacting with guests
  • ensure timeliness, quality, and accuracy of all orders
  • respond to guest concerns and complaints professionally
  • create a friendly, fun, clean, and safe restaurant environment
  • recruit, select, train, develop, and evaluate restaurant employees
  • maintain restaurant cleanliness inside and outside
  • utilize management information tools to analyze restaurant performance
  • identify trends and implement action plans
  • focus on increasing restaurant sales and profitability

Job Criteria

Experience

Mid Level (3-7 years)


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