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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $42,000.00 - $50,000.00
Work Schedule
Flexible
Benefits
Competitive weekly pay
bonus program
Schedule flexibility
Leadership development
Career growth opportunities
Tuition Reimbursement
Discounted meals
Service awards
scholarship program
Paid Vacations
Chaplain service
Job Description
Whataburger of Mesquite, Inc. is a well-established fast-food restaurant known for its commitment to quality, exceptional customer service, and a warm, family-oriented atmosphere. With a strong presence in the Mesquite community, Whataburger has built a reputation for serving delicious burgers and a welcoming environment that encourages team collaboration and customer satisfaction. As a reputable restaurant company, Whataburger emphasizes growth and development opportunities for its employees, fostering an environment where teams work together to achieve shared success. The company is dedicated to maintaining high standards in food quality, safety, and operational efficiency, all while promoting a culture of respect, fairness, and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year experience in a supervisory or management role preferred
- Ability to lift up to 50 lbs
- Ability to stand for entire shifts
- Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
- Ability to read orders and menus
- Frequent hand washing and immersion in cleaning and sanitation solutions
- Ability to communicate effectively with team and customers
- Willingness to participate in skills development and obtain required certifications
Job Qualifications
- High school diploma or equivalent
- Previous management or supervisory experience preferred
- Strong leadership and communication skills
- Ability to lead and motivate a team
- Knowledge of food safety and sanitation standards
- Basic math and computer skills
- Ability to manage budgets and analyze sales data
- Customer service oriented
- Ability to work flexible schedules including weekends and holidays
- Certification through skills development program as required
Job Duties
- Protects and promotes the Whataburger brand at all times
- Schedules training as directed by the unit's/shift staffing plan
- Maintains professional relationships with team members, treats team members with fairness and sensitivity
- Communicates policy violations and complaints to appropriate managers
- Prepares and presents ideas and recommendations to team members and upper management
- Demonstrates Whataburger's Family Value Proposition "Pride, Care, and Love"
- Uses on the spot training to improve performance and provide positive feedback
- Evaluates team member performance by meal period and provides feedback to team members and general manager
- Participates in creating and maintaining individual development plans for team members
- Recommends and develops team members as trainers
- Exemplifies leadership and acts as a role model
- Recognizes and rewards top performers regularly
- Utilizes sales plan to set customer service goals and improve sales
- Maintains accurate payroll and personnel training records
- Ensures team members report to work in full proper uniform and clock in/out as scheduled
- Ensures team member safety and application of necessary precautions
- Implements performance standards to ensure quality food and service
- Reviews food production skills and applies portion control
- Conducts accurate POS and workstation procedures
- Initiates suggestive sales activity as directed
- Handles emergencies in a controlled manner
- Ensures equipment is maintained for optimum efficiency
- Reports and investigates accidents timely and takes action
- Tracks and audits sales, food, labor, cash, and expense items daily
- Performs administrative tasks including payroll corrections and ordering supplies
- Conducts safety audits and shift inventories
- Posts invoices
- Reviews weekly sales/labor analysis and shift reports
- Provides restaurant safety procedures audit and on-site inspections
- Ensures completion and communication of incident/accident reports
- Validates individual team member sales performance
- Reviews staffing requirements and operating plans
- Ensures hiring process and orientation are completed timely
- Prepares reports for senior management
- Assumes additional responsibilities as assigned
- Establishes and maintains community relationships
- Greets customers and solicits feedback
- Changes and ensures accuracy of POP
- Maintains clean, organized, quality eating environment
- Demonstrates fiscal responsibility with company assets
- Ensures cash handling and security procedures
- Controls labor expense in relation to sales
- Achieves sales plan and budgeted gross operating profit
- Assists in identifying specific activities to increase sales
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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