Manager

Apple Gilroy, Inc. is a well-established name in the restaurant and hospitality industry, known for its commitment to quality service, team culture, and guest satisfaction. The company operates in fast-paced environments where delivering exceptional dining experiences is paramount. Apple Gilroy emphasizes strong values such as teamwork, integrity, passion for service, and innovation, which form the foundation of its corporate culture and customer service ethos. With a focus on creating a welcoming and fun atmosphere for both guests and employees, Apple Gilroy nurtures a culture that motivates associates and managers alike to grow personally and professionally within the organization. This commitment extends through extensive and detailed paid training programs, ensuring every team member is equipped with the skills necessary to perform at their best.

The role available is a Restaurant Manager position reporting directly to the General Manager. This is a full-time position that offers competitive pay along with a flexible schedule tailored to meet the demands of the restaurant business. The position provides substantial benefits, including health, dental, and vision insurance, as well as paid vacation time, emphasizing the company's dedication to employee well-being and work-life balance. The Restaurant Manager plays a crucial role in managing the restaurant environment on a shift-by-shift basis, ensuring outstanding customer service, and maintaining operational standards in line with company policies and regulations.

The Restaurant Manager is responsible for overseeing all activities during their shifts, directing the performance of associates, and fostering a culture guided by the Apple Gilroy Mission Statement. This includes promoting teamwork, results-driven operations, integrity, passion for service, fun, innovation, and a strong guest focus. Handling and swiftly resolving guest complaints, enforcing alcohol awareness, maintaining inventory, and ensuring safety and sanitation are key operational responsibilities. Scheduling and training are vital aspects of the role, requiring the manager to assign jobs effectively, provide regular feedback and evaluations, and support employee development dynamically. The manager also maintains cost control by managing departmental assets, complying with regulations, and reporting on performance metrics.

Additionally, the Restaurant Manager supports development initiatives by acting as a role model and mentor for Assistant Managers, Kitchen Professionals, and key hourly associates. They inspire cooperation and teamwork among the associates while promoting professional growth for themselves and their team. Ensuring a professional image and staying updated on store-related technology are also part of the role's development expectations. Overall, the position is designed for a motivated individual passionate about hospitality, customer service, and leadership who thrives in a dynamic, fast-paced environment and is committed to Apple Gilroy's standards of excellence.