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Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
wellness programs

Job Description

Westin Savannah Harbor Golf Resort & Spa, located in the scenic city of Savannah, Georgia, is a distinguished hotel that offers an exceptional blend of luxury, comfort, and wellness services. Situated at 1 Resort Dr, this resort is part of the renowned Marriott International portfolio, a global leader in the hospitality industry known for its commitment to exceptional guest experiences and employee development. The resort features world-class amenities, including a high-end spa facility that caters to guests seeking relaxation and rejuvenation during their stay. The spa at Westin Savannah is dedicated to promoting wellness and delivering personalized services that enhance the overall guest experience, embodying the brand's mission to help guests be the best version of themselves.

The Spa Specialist role at Westin Savannah Harbor is a part-time, non-management position, primarily focused on supporting various essential spa functions to ensure a memorable and unique guest experience. Spa Specialists are pivotal in creating a welcoming environment where guests feel valued and cared for throughout their visit. They take the initiative to perform a broad range of duties, from promoting spa services and retail products to managing reservations and confirming appointments, answering questions about treatments, facilitating guest check-ins, and processing payments efficiently. This role is centered on making every transaction feel like an integral part of the overall spa experience.

Spa Specialists must maintain a high standard of professionalism in appearance, communication, and behavior, adhering strictly to company policies to ensure a safe and high-quality workplace. The nature of the job involves physical activity, including standing, sitting, and walking for extended periods, sometimes on uneven or slippery surfaces. Spa Specialists are also expected to handle reservation software accurately, verify information visually, and take a proactive approach to their duties, which may require lifting or moving objects weighing up to 25 pounds with assistance. These physical demands necessitate stamina, agility, and attention to detail, contributing to the seamless operation of the spa services.

Ideal candidates for this role possess a high school diploma or G.E.D. equivalent, although prior experience or certifications are not required, making it an excellent opportunity for individuals new to the spa or hospitality industry. Westin Savannah Harbor values inclusivity and is committed to equal employment opportunities, fostering a diverse and supportive work environment where all associates can thrive. Employees are encouraged to engage in their own well-being practices, reflecting the brand's dedication to wellness not only for guests but for its team members as well.

Joining Westin Savannah Harbor means becoming part of a passionate and energetic team dedicated to delivering the highest standards of guest service while promoting health, wellness, and personalized care. If you are optimistic, active, and eager to contribute to a dynamic spa environment, this role offers the perfect platform to grow professionally while helping guests regain control of their wellness and enjoy their stay to the fullest.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, or pull objects up to 25 pounds
  • willingness to adhere to company policies and procedures
  • availability to work part-time
  • no prior spa experience required
  • commitment to professional appearance and communication

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • excellent customer service skills
  • ability to work on feet for extended periods
  • proficiency with reservation software
  • strong communication skills

Job Duties

  • Promote spa services and retail products
  • schedule and confirm reservations and appointments
  • answer guest inquiries about spa services
  • check in guests efficiently
  • process guest payments accurately
  • maintain a professional appearance and communication
  • assist with managing reservation software and record keeping

Job Criteria

Experience

No experience required


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