Job Overview

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Compensation

Hourly
Range $19.75 - $25.50
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Work Schedule

Flexible
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Benefits

team-first culture
competitive pay
Benefits eligibility after one year
Opportunities for growth and advancement
flexible schedules
Dining Discounts

Job Description

Buck & Rider is a distinguished hospitality establishment known for its commitment to delivering exceptional guest experiences through polished and personable service. As a refined dining destination, Buck & Rider prides itself on creating an atmosphere of warmth and luxury where every guest feels valued and cherished from the moment they arrive. The restaurant is part of a reputable hospitality group that includes other notable brands such as Ingo's Tasty Food and Pinyon, known for their quality and innovative culinary offerings. Buck & Rider represents more than just a dining venue; it embodies a culture rooted in respect, collaboration, and high standards, aiming to provide both guests and team members with an environment that fosters growth and excellence.

The role of Maitre d' at Buck & Rider is critical to maintaining the restaurant’s reputation for outstanding hospitality. This role is more than a position at the front door; it's about setting the tone for the guests' entire visit. The Maitre d' serves as the face of the brand, welcoming guests with warmth and professionalism, managing the flow of service, and ensuring that every detail of the dining experience aligns with Buck & Rider’s standards of luxury and comfort. This dynamic, high-energy role requires a poised and composed individual who can handle the pressures of a busy dining room with ease, maintain seamless coordination between front-of-house and kitchen staff, and utilize technology like the Sevenrooms reservation platform to optimize guest seating.

As the Maitre d', you will utilize your natural hosting abilities and strong emotional intelligence to cultivate genuine relationships with guests, turning first-time visitors into loyal patrons. You will lead by example in creating an atmosphere of calm even during high-volume periods and be a key player in ensuring that guest interactions are personalized and memorable. Buck & Rider offers competitive pay, including tips, and opportunities for advancement within its hospitality group. Full-time team members become eligible for benefits after one year, and the restaurant promotes a culture where flexible scheduling is respected to support work-life balance. Additionally, employees enjoy dining discounts not only at Buck & Rider but also at affiliated brands, making this an ideal position for warmly personable individuals passionate about hospitality and guest service.

Job Requirements

  • Poised, polished and impeccably presented
  • Excellent customer service skills
  • A natural connector with strong emotional intelligence and presence
  • Must be able to communicate effectively with both co-workers and guests
  • Ability to multitask in fast-paced, team environment
  • Have a current AZ Food Handler's or Servesafe card or ability to obtain

Job Qualifications

  • Excellent customer service skills
  • Strong emotional intelligence and presence
  • Effective communication with both co-workers and guests
  • Ability to multitask in a fast-paced, team environment
  • Current AZ Food Handler's or Servesafe card or ability to obtain
  • Previous experience in a hosting or Maitre d' role preferred
  • High school diploma or equivalent

Job Duties

  • Greet guests with warmth, professionalism, and polish
  • Manage priority seating and the flow of service for a busy dining room and happy hour
  • Cultivate a welcoming, personalized experience for every guest
  • Coordinate closely with management, servers, and the kitchen to ensure peak performance
  • Use of IPad technology through Sevenrooms reservation platform
  • Utilize a calm, composed demeanor with the ability to multitask under pressure
  • Maintain an atmosphere of calm and luxury, even during high-volume service

Job Criteria

Experience

No experience required


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