Maintenance Technician- Residential (61639)

BH is a people-first multifamily owner and operator that has evolved from a small startup into one of the largest commercial real estate companies in the United States. Founded in 1993, BH is widely recognized for its unwavering dedication to ethical business practices and investing in its workforce. The company currently manages over 100,000 residential units and employs more than 2,800 professionals. BH handles its processes internally and has been lauded by Fortune Magazine as one of the "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Driven by innovation and a proactive mindset, BH continually seeks to refine its operations and construct a smarter way to live, invest, manage, and grow within the multifamily real estate industry.

BH’s commitment extends beyond just the business — the company fosters a welcoming and inclusive culture where ambition and attention to detail thrive. Employees are encouraged to think creatively, take ownership of their work, and maintain a supportive team environment. BH prides itself on a work culture that is fun, collaborative, and focused on continual growth and improvement. The organization embraces learning from mistakes and transforming challenges into opportunities, setting a high standard for the multifamily housing industry. This vibrant and forward-thinking environment is an excellent place for motivated individuals looking to grow their career with a respected leader in property management.

The role of Service Technician at BH is vital to maintaining the quality and safety of the company’s property portfolio. Reporting directly to the Community Manager, this full-time, onsite position plays a crucial role in overseeing the physical assets of residential communities and ensuring high tenant satisfaction. The Service Technician is responsible for diagnosing, maintaining, and repairing various systems and structural elements including HVAC, electrical, plumbing, carpentry, drywall, and appliances. A key component of the job is assisting with apartment make-readies and preventive maintenance as well as supporting construction and rehabilitation projects. This position demands strong customer service skills, as communicating professionally and courteously with residents and team members is essential.

The Service Technician role is also deeply embedded in maintaining a safe living environment. Technicians are expected to identify potential hazards, address safety concerns, and understand compliance with Occupational Safety and Health Administration (OSHA) standards as well as federal, state, and local codes. The job requires a hands-on approach and the ability to perform manual, task-driven work under direct supervision, including lifting up to 50 pounds, operating tools and equipment, and working in diverse weather conditions. Technicians share on-call responsibilities and may be required to work extended hours or overtime to meet business needs including participation in a rotating on-call schedule. A strong focus on teamwork, communication, and accountability underpins this role, making it integral to BH’s ongoing success in property management.