Maintenance Technician- Residential (60115)

BH is a people-first multifamily owner and operator that has grown from a modest startup into one of the largest commercial real estate companies in the United States. Established in 1993, BH has built a strong reputation for its commitment to ethical business practices and investments in its team members. Currently managing over 100,000 residential units and employing more than 2,800 individuals, BH takes pride in controlling its processes internally to ensure quality and consistency. The company’s excellence is recognized by Fortune Magazine, which has honored BH as the "Best Workplace for Women," "Best Workplace for Millennials," and one of the "Best Workplaces for Diversity." BH’s innovative spirit and positive attitude drive continuous improvement as the company strives to create smarter living, investing, managing, and growth solutions within the multifamily housing industry.

BH’s dynamic culture fosters a community of ambitious and detail-oriented professionals who are passionate about setting industry standards. The organization values a high level of accountability, encourages learning from mistakes, and embraces challenges with enthusiasm. Employees at BH work together as a cohesive team, maintaining a work environment where hard work is balanced with a sense of fun and respect for one another. The company’s strong foundation of values and forward-thinking approach create an ideal workplace for those seeking long-term career opportunities in property management.

The Service Technician role at BH is a vital position dedicated to maintaining the physical assets of properties and ensuring resident satisfaction. This full-time, onsite role reports directly to the Community Manager and plays a key role in diagnosing and repairing issues related to HVAC, electrical systems, plumbing, carpentry, drywall, structural components, and appliances. The technician also supports apartment make-ready preparations, preventive maintenance, and property improvement projects. The position requires a hands-on approach and a commitment to quality service delivery to both internal teams and residents. Employees are expected to uphold BH’s standards of professionalism and customer-first attitude in all interactions.

The Service Technician is responsible for utilizing industry-specific technology to prioritize and manage daily tasks, working closely with the Community Manager and Service Manager. Key responsibilities include responding to maintenance requests, performing repairs and replacements in both common areas and individual units, and ensuring safety and hazard identification on the property. The role involves maintaining and securing all company-issued tools and participating in on-call rotations to address urgent resident needs promptly. Familiarity with Occupational Safety and Health Administration (OSHA) standards, as well as local, state, and federal codes, guides the technician’s work to ensure compliance and safety.

This position requires a minimum of two years of general maintenance experience with a focus on safety, along with intermediate computer skills and proficiency using relevant technology. Candidates must hold certifications such as EPA Section 608 and Type II HVAC and possess their own industry-specific hand tools. The physical demands of the role include lifting up to 50 pounds, full upper and lower body mobility, the ability to perform manual labor including climbing and bending, and exposure to various weather conditions. BH provides a supportive work schedule that typically runs Monday through Friday, with some overtime and participation in an on-call schedule as needed.

BH stands out for its diversity, inclusion, and equal employment opportunity commitments. The company provides competitive compensation based on knowledge, skills, and experience relevant to various geographic markets. Joining BH offers an opportunity to grow professionally in an organization that respects and nurtures its workforce while striving for operational excellence and superior resident services.