BH MANAGEMENT SERVICES LLC logo

Maintenance Technician - Residential (58418)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $22.00
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Work Schedule

Rotating Shifts
Standard Hours
On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
on-site parking
Training and Development
Employee assistance program

Job Description

BH is a people-first multifamily owner and operator that has grown from a small startup into one of the nation’s largest commercial real estate companies. Founded in 1993, BH has built a strong reputation for its commitment to doing business the right way and investing in its team. Managing over 100,000 units nationwide and employing more than 2,800 people, BH prides itself on ownership of its processes and dedication to innovation. Recognized by Fortune Magazine as one of the "Best Workplaces for Women," "Best Workplaces for Millennials," and "Best Workplaces for Diversity," BH is driven by a culture of continuous improvement, teamwork, and a can-do attitude. The company strives to develop smarter methods for living, investing, managing, and growing multifamily communities across the country.

The role of Service Technician at BH presents an excellent opportunity for individuals who are passionate about maintenance and customer service in the property management industry. As a Service Technician, you will play a vital part in maintaining the physical assets of BH’s multifamily properties, ensuring that everything functions smoothly for the benefit of residents and the community as a whole. Reporting directly to the Community Manager, this full-time onsite position is designed for experienced maintenance professionals with a background in HVAC, electrical, plumbing, carpentry, and other related trades.

Your primary responsibilities will include diagnosing problems, making repairs, and assisting with apartment make-readies and preventive maintenance tasks. Utilizing industry-specific technology, you will collaborate closely with the Community Manager and Service Manager to prioritize daily tasks and ensure that maintenance requests and upkeep are completed according to company standards. A key part of the role is also identifying and addressing any hazardous conditions or liabilities within the community to provide a safe and welcoming environment for residents and staff.

This position requires a strong commitment to service, as you will be representing BH in a professional and courteous manner at all times. The culture at BH emphasizes not just the results of work completed but also the manner in which it is performed, valuing attention to detail, accountability, and a proactive approach to problem-solving. The ability to work as part of a team, share on-call duties, and respond to resident requests promptly is essential. In addition, you must be knowledgeable about Occupational Safety and Health Administration (OSHA) requirements, local codes, and internal company policies to ensure compliance and maintain high safety standards.

Working at BH means joining an award-winning company that values diversity, inclusivity, and career growth. The company offers a supportive work environment where your skills will be developed and recognized as part of a passionate and driven team. This is a full-time, onsite role with a typical Monday through Friday schedule, although some overtime and on-call responsibilities are required to meet the business needs. BH is committed to equal employment opportunities and offers competitive pay based on knowledge, skills, and experience across multiple US geographic markets. If you are a motivated maintenance professional looking to join a leading multifamily real estate company, BH’s Service Technician role is an exciting next step in your career.

Job Requirements

  • Minimum of two years of general maintenance and safety experience
  • Intermediate computer skills including industry specific technology required to perform job functions
  • Ability to perform manual, task-oriented work under direct supervision
  • High school diploma is a plus
  • Valid EPA section 608 certification
  • Type II - HVAC certification required
  • Must provide own industry specific hand tools
  • Ability to lift up to 50 pounds
  • Ability to perform physical activities including standing, walking, bending, stooping, crawling, and climbing stairs
  • Ability to work with both hands for frequent grasping and manipulation
  • Ability to push or pull items and reach overhead
  • Ability to operate a motor vehicle onsite if applicable
  • Willingness to work in all weather conditions
  • Ability to work extended hours including on-call shifts and overtime as needed

Job Qualifications

  • Minimum of two years of general maintenance and safety experience
  • Intermediate computer skills, including industry specific technology required to perform job functions
  • Regularly performs manual, task-oriented work under direct supervision
  • High school diploma is a plus
  • Required certifications: EPA section 608
  • Type II - HVAC
  • Required to provide own industry specific hand tools

Job Duties

  • Uses industry-specific technology to establish priorities with daily assistance from Community Manager and Service Manager
  • Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, performing HVAC repair and assisting with make readies as needed
  • Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager
  • Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines
  • Responsible for the maintenance and security of all property-issued tools
  • Post notices to vacate and other community communication, if applicable
  • Shares on-call responsibilities, including inclement weather conditions, with the maintenance team
  • Responds to resident requests per company standards
  • Understands and complies with Occupational Safety and Health Administration (OSHA) and all other safety requirements
  • Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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