Maintenance Technician - Residential (58315)

BH is a people-first multifamily owner and operator that has grown from a small startup into one of the nation's leading commercial real estate companies. Established in 1993, BH is widely recognized for its unwavering commitment to ethical business practices and its dedication to investing in its team members. With management responsibilities encompassing over 100,000 residential units and a workforce comprising more than 2,800 employees, BH stands as a prominent force in the industry. The company handles its processes internally and has earned prestigious accolades from Fortune Magazine, including "Best Workplace for Women," "Best Workplace for Millennials," and "Best Workplaces for Diversity." Driven by innovation and a proactive approach, BH continually enhances its operations, aiming to create smarter ways to live, invest, manage, and grow.

Joining BH means becoming part of a passionate and dynamic team that strives to set the standard in the multifamily housing sector. The culture embodies a group of ambitious individuals who think big, pay attention to detail, and maintain a balance of professionalism with approachability. BH values accountability, learning from mistakes, and embracing challenges positively, fostering a work environment that is both supportive and forward-thinking.

The role of Service Technician at BH is integral to the maintenance and management of the company’s property portfolio. Reporting directly to the Community Manager, the Service Technician will play a pivotal role in overseeing the physical assets of residential communities and ensuring exceptional customer satisfaction. This full-time, onsite position demands a detail-oriented and proactive individual skilled in problem diagnosis, repairs, and routine maintenance tasks. The Service Technician will assist with apartment make-ready preparations, preventive maintenance, and support construction or rehabilitation initiatives at the properties. This position is essential for preserving property conditions, safety, and the overall resident experience.

Service Technicians at BH are expected to uphold the company's high standards of service delivery and professionalism when interacting with residents and internal teams. Using industry-specific technology, technicians will efficiently complete all repairs and replacements, ensuring units meet move-in ready standards within prescribed timelines. Responsibilities extend to maintaining external property areas, troubleshooting HVAC systems, reporting community hazards promptly, and adhering closely to BH’s preventive maintenance programs. The role requires shared on-call duties, including responses during inclement weather and other emergencies, demonstrating flexibility and commitment to community wellbeing.

Candidates for this role typically possess six months to one year of general maintenance and safety experience, complemented by basic computer skills necessary to support job functions. A high school diploma or GED is preferred but not mandatory. Working knowledge of HVAC systems and the possession of personal industry-specific hand tools are required. The role demands physical capabilities such as lifting up to 50 pounds, frequent standing, walking, bending, stooping, crawling, and climbing stairs. Working outdoors in all weather conditions and operating a motor vehicle on-site forms part of the job environment.

BH provides a supportive atmosphere where employees are encouraged to grow, contribute, and be recognized for their work. The company promotes inclusivity and values diversity, continuously striving to make BH an exceptional place to work and live. With a focus on teamwork, professional development, and community impact, BH invites dedicated individuals to join their mission to revolutionize the multifamily housing experience.