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Maintenance Technician II (HVAC Technician)

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
retirement plans
Health Insurance
Dental Insurance
Uniforms Provided
work shoes provided
Tools provided

Job Description

Wake Forest University is a prestigious institution known for its commitment to excellence in education and a vibrant campus community. Serving as a beacon of higher learning, Wake Forest prides itself on providing exceptional educational experiences, fostering innovation, and maintaining a safe and well-maintained campus environment. The Facilities and Campus Services department plays an essential role in supporting the university’s mission by ensuring that all campus facilities operate efficiently and effectively. This department offers a supportive workplace with a Monday to Friday schedule, providing employees with a great work-life balance, along with generous paid time off, a comprehensive benefits package, and retirement plans. The position includes provisions of necessary tools, uniforms, and work shoes, underscoring the employer’s commitment to empowering its staff with the resources they need to perform their duties safely and effectively. It is also important to note that this position is not eligible for visa sponsorship, encouraging all qualified candidates who are eligible to apply.

The role of the General Maintenance Technician at Wake Forest University is a full-time position designed for skilled professionals capable of performing both reactive and preventive maintenance across a broad spectrum of building systems with minimal supervision. This role demands a high level of accuracy, attention to detail, and proficiency in the maintenance and repair of various campus facilities. The technician will be responsible for performing hands-on maintenance in multiple trades including HVAC, electrical, plumbing, carpentry, and painting, ensuring systems are reliable and function optimally to support campus operations. The technician will also utilize technology such as an iPad and Maintenance Management Systems to document and track work orders, communicate effectively with internal stakeholders including students, faculty, and staff, and uphold strict safety standards. The nature of this job involves both skilled labor and customer service as the technician directly contributes to the safety, comfort, and operational readiness of campus facilities. This role may be designated as essential personnel during emergency or unusual conditions, requiring availability for recall outside of normal working hours to support business continuity. The position offers a dynamic work environment where experience in technical repair, preventive maintenance, and problem-solving are highly valued. The successful candidate will have the opportunity to work in a collaborative team setting, support varied maintenance needs, and contribute to maintaining a positive campus atmosphere through excellent service delivery and building upkeep.

Job Requirements

  • high school diploma plus specialized training with five to ten years related experience or equivalent combination
  • proficient knowledge of HVAC, plumbing, electrical, carpentry, and building interior systems
  • valid driver license with good driving record and must be insurable
  • ability to effectively communicate in English
  • ability to read and abide by safety policies
  • ability to use computer software and Maintenance Management Systems on devices
  • capable of performing heavy physical work including climbing, stooping, kneeling, standing, walking, lifting, pushing, pulling, and grasping
  • visual acuity for machine operation and inspections
  • able to work with diverse populations

Job Qualifications

  • high school diploma plus specialized training with five to ten years related experience or equivalent combination of education and experience
  • proficient knowledge in preventive maintenance, repair, and installation of building systems including HVAC, plumbing, electrical, carpentry, and building interiors
  • valid driver license with a good driving record and insurability
  • ability to communicate effectively in English with students, faculty, and staff
  • ability to read, understand, and follow safety policies and procedures
  • ability to utilize computer software and systems including Maintenance Management Systems on devices such as iPads
  • experience with heavy physical work including climbing, stooping, kneeling, standing, walking, lifting, pushing, pulling, and grasping
  • close visual acuity sufficient for operating machines and visual inspections
  • technical license or certification preferred

Job Duties

  • perform maintenance and repair on all types of industrial HVAC units
  • perform HVAC maintenance tasks such as changing filters and fan belts, adjusting dampers and valves, opening HVAC drains, responding to HVAC work requests
  • perform preventive maintenance on HVAC equipment as scheduled
  • understand and operate Building Management Control Systems
  • perform repairs to electrical systems including installation of motors and belts
  • respond to electrical work requests
  • perform preventive maintenance on electrical equipment as scheduled
  • stop overflowing and clogged toilets, unstop showers and sinks, perform repairs to valves, gaskets, and lines
  • respond to plumbing work requests
  • perform preventive maintenance on plumbing equipment
  • perform carpentry repairs on doors, door hardware, windows, walls, shelving, and storm window fabrication
  • perform painting tasks such as patching, caulking, priming, staining, and painting ceilings, walls, doors, and windows
  • serve as a general maintenance technician in assigned buildings handling preventive maintenance tasks and work orders
  • communicate effectively with diverse individuals
  • perform other duties as assigned
  • may be designated as essential personnel during campus emergencies and subject to recall
  • provide excellent service to internal and external customers
  • report all safety matters to supervisors and safety director
  • follow university and departmental policies and procedures

Job Criteria

Experience

Expert Level (7+ years)


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