
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $22.21 - $38.50
Work Schedule
Standard Hours
Benefits
competitive pay
annual bonus program
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
short-term disability insurance
Generous Paid Time Off
401(k) with company matching
Casual dress code
Team events and gatherings
Career growth opportunities
Job Description
Invitation Homes is a leading single-family rental company that owns and operates homes across 16 top U.S. markets. Renowned for delivering a high-quality living experience, Invitation Homes combines modern smart home technology with industry-leading maintenance and customer service to simplify the rental lifestyle. The company's commitment to innovation and resident satisfaction is evident through its dedicated market teams that focus on leasing, property management, rehab, turns, and maintenance. These teams collaborate seamlessly to maintain excellent resident experiences and uphold the quality of the homes in their portfolio. Beyond just providing a place to live, Invitation Homes invests in its associates by fostering growth opportunities, maintaining a positive work culture, and championing inclusivity and diversity. The Maintenance Technician position at Invitation Homes plays a critical role in this mission by ensuring that rental homes are well-maintained and residents receive superior service.
As a Maintenance Technician, you will be tasked with performing high-quality maintenance work consistently across multiple trades within single-family homes. This role is not just about technical repairs but also about providing excellent customer service that contributes to resident satisfaction. The role requires regular evaluation and proactive maintenance including scheduled ProCare visits designed to maintain the condition of homes and prevent issues before they arise. Using a mobile app platform, you will document each visit comprehensively and schedule subsequent maintenance visits, ensuring continuity and thoroughness in service. The Maintenance Technician educates residents about maintenance procedures and functional systems of their homes, promoting resident involvement and understanding. Attention to detail is crucial as you assess property conditions and report urgent issues to property management. You will also have the opportunity to perform repairs in vacant homes, contributing to the market readiness of properties.
The company provides all necessary tools, materials, and vehicles, and expects technicians to properly maintain them. A typical workday involves planning ahead by reviewing upcoming appointments and making sure all equipment and materials required for the jobs are prepared. Repair tasks span a broad range including plumbing, electrical, carpentry, HVAC, and general structural work, with some training offered to enhance these skills. Safety remains paramount, and technicians are expected to strictly adhere to safety guidelines set by Invitation Homes.
Invitation Homes values diversity and inclusivity, with employee resource groups that support various communities within the workforce, such as women, Asian, Black, Latino, and younger professionals. The company culture emphasizes connection through team events and celebrations, casual dress code, and a collaborative work environment. Career growth is encouraged with ample chances for learning and advancement within the organization. The Maintenance Technician role offers a competitive salary range from $22.21 to $38.50 per hour, with eligibility for an annual bonus, reflecting the company’s commitment to recognizing and rewarding talent. Benefits include health, dental, vision, and life insurance; paid time off including vacation, sick and volunteer time; 401(k) with company matching; and more. Invitation Homes is an equal opportunity employer dedicated to providing a workplace free from discrimination and rich in opportunity.
As a Maintenance Technician, you will be tasked with performing high-quality maintenance work consistently across multiple trades within single-family homes. This role is not just about technical repairs but also about providing excellent customer service that contributes to resident satisfaction. The role requires regular evaluation and proactive maintenance including scheduled ProCare visits designed to maintain the condition of homes and prevent issues before they arise. Using a mobile app platform, you will document each visit comprehensively and schedule subsequent maintenance visits, ensuring continuity and thoroughness in service. The Maintenance Technician educates residents about maintenance procedures and functional systems of their homes, promoting resident involvement and understanding. Attention to detail is crucial as you assess property conditions and report urgent issues to property management. You will also have the opportunity to perform repairs in vacant homes, contributing to the market readiness of properties.
The company provides all necessary tools, materials, and vehicles, and expects technicians to properly maintain them. A typical workday involves planning ahead by reviewing upcoming appointments and making sure all equipment and materials required for the jobs are prepared. Repair tasks span a broad range including plumbing, electrical, carpentry, HVAC, and general structural work, with some training offered to enhance these skills. Safety remains paramount, and technicians are expected to strictly adhere to safety guidelines set by Invitation Homes.
Invitation Homes values diversity and inclusivity, with employee resource groups that support various communities within the workforce, such as women, Asian, Black, Latino, and younger professionals. The company culture emphasizes connection through team events and celebrations, casual dress code, and a collaborative work environment. Career growth is encouraged with ample chances for learning and advancement within the organization. The Maintenance Technician role offers a competitive salary range from $22.21 to $38.50 per hour, with eligibility for an annual bonus, reflecting the company’s commitment to recognizing and rewarding talent. Benefits include health, dental, vision, and life insurance; paid time off including vacation, sick and volunteer time; 401(k) with company matching; and more. Invitation Homes is an equal opportunity employer dedicated to providing a workplace free from discrimination and rich in opportunity.
Job Requirements
- High school diploma or equivalent
- 2-5+ years proven experience in residential repairs and maintenance or related field
- OSHA 10 certification or willingness to obtain within 90 days
- Valid driver’s license and automobile insurance
- Ability to provide basic hand and power tools
- Ability to perform frequent physical tasks including lifting over 50 pounds
- Ability to work on a regular and consistent basis including some weekends and holidays
- Comfortability using mobile devices and applications
- Strong communication and interpersonal skills
Job Qualifications
- High school diploma or equivalent
- 2-5+ years proven experience in residential repairs and maintenance or related field
- OSHA 10 certification or willingness to obtain within 90 days
- Excellent customer service and interpersonal skills
- Strong verbal and written communication skills
- Comfort using mobile devices and applications
- Understanding of residential construction and mechanical systems
- Ability to perform general repairs in plumbing, electrical, carpentry, sheetrock, exterior structural, HVAC (minor), and appliances
- Valid driver’s license and automobile insurance
- Ability to provide basic hand and power tools
- Ability to work regularly including occasional weekends and holidays
- Physical capacity to perform frequent climbing, reaching, stooping, kneeling, lifting over 50 pounds
- Willingness to complete relevant industry certifications such as EPA, HVAC, or CPO certification preferred
- Multilingual skills a plus
Job Duties
- Completing maintenance service requests across multiple trades
- Providing excellent customer service and promoting a quality living experience for all residents
- Performing required work while demonstrating respect for resident’s home
- Completing regular ProCare visits in residents’ homes to perform proactive maintenance and repairs
- Educating residents regarding all maintenance topics and the functional systems of their rental home
- Completing general property condition assessments and alerting property management when immediate attention is needed
- Performing repairs in vacant properties during the market or turn process
- Properly using and caring for company-supplied tools, materials, and vehicles
- Proactively reviewing next day’s appointments to ensure proper equipment and time allocation
- Adhering to all Invitation Homes safety guidelines
- Performing other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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